Member Experience Specialist

3 weeks ago


Elwood, New Jersey, United States Retro Fitness Full time

At Retro Fitness, we are committed to providing a straightforward and supportive environment that helps our community reach their fitness aspirations.

The Member Experience Specialist plays a crucial role in ensuring that our members enjoy top-notch service and facilities, while fostering a friendly and inviting atmosphere.

Benefits and Perks:

  • Flexible work hours
  • Opportunities for career advancement
Job Expectations:
  • Open the gym punctually at 5 AM
  • Arrive for your shift dressed in full uniform: brand-approved shirt, khaki or black athletic pants, and sneakers (maintain a well-groomed and presentable appearance)
  • Strive to surpass customer expectations at every opportunity
  • Establish eye contact with members
  • Greet members with a genuine smile
  • Engage with members enthusiastically
  • Be attentive and courteous to all members
  • Maintain a sense of urgency and diligence in assisting members
  • Exude a positive and energetic demeanor
  • Communicate clearly, professionally, and proactively when necessary
  • Previous experience in sales, retail, or hospitality is advantageous
  • Active CPR/AED certification is preferred
Job Responsibilities:
  • Welcome and check in members as they arrive
  • Effectively resolve customer inquiries and issues
  • Promote and sell memberships, retail items, and merchandise
  • Promptly follow up with potential members
  • Ensure a safe and clean environment for both members and staff
  • Open and close the facility as scheduled
  • Adhere to company policies, procedures, and best practices
Compensation: $17.00 per hour

With over 120 gyms operational or in development across the United States, Retro Fitness provides a variety of fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness caters to diverse fitness needs. Our gyms feature top-of-the-line equipment and services, including the Retro Blends Smoothie Bar, along with a range of amenities that help members feel accomplished and rejuvenated.

Under the leadership of our new CEO, Andrew Alfano, Retro Fitness is positioned for growth with an exciting new strategic vision. We invite you to consider being part of this journey.

  • Elwood, New Jersey, United States Retro Fitness Full time

    About Retro Fitness: At Retro Fitness, we pride ourselves on delivering a straightforward and approachable method to assist our community in reaching their fitness aspirations. Role Overview: The Member Experience Associate is responsible for providing exceptional service and maintaining high-quality facilities, while fostering a warm and inviting...


  • Elwood, New Jersey, United States Retro Fitness Full time

    At Retro Fitness, we are committed to delivering a straightforward and approachable method for assisting our community in reaching their fitness aspirations. The Member Experience Associate plays a crucial role in ensuring that members enjoy top-notch service and facilities while fostering a genuine and inviting environment. Benefits and Advantages: Flexible...


  • Elwood, New Jersey, United States Retro Fitness Full time

    Join Our Team as a Member Experience Associate!At Retro Fitness, we pride ourselves on our commitment to providing a straightforward and supportive environment for our community to reach their fitness aspirations. The Member Experience Associate plays a crucial role in ensuring that our members enjoy top-notch service and facilities while fostering a...


  • Elwood, New Jersey, United States Retro Fitness Full time

    About the RoleRetro Fitness is seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our team, you will be responsible for delivering exceptional service to our members, ensuring a safe and clean environment, and promoting a positive and welcoming atmosphere.Key ResponsibilitiesGreet...


  • Elwood, New Jersey, United States Retro Fitness Full time

    About Retro Fitness: At Retro Fitness, we are committed to providing a straightforward and approachable environment for our community to achieve their fitness aspirations. Position Overview: The Member Experience Associate plays a crucial role in ensuring that our members enjoy top-notch service and facilities while fostering a warm and inviting atmosphere....


  • Elwood, New Jersey, United States Retro Fitness Full time

    {"Job Title": "Floor Tech", "Job Responsibilities": "Key Responsibilities:Clean and maintain the Retro Fitness outlet main floorTest equipment for efficiency and ensure it is in good working orderStock products and items as neededLubricate and grease circuit training equipmentReport any facility issues to management or ownershipPerform spot cleaning of...


  • Elwood, New Jersey, United States Retro Fitness Full time

    Job SummaryRetro Fitness is seeking a highly motivated and detail-oriented individual to join our team as a Floor Tech. As the face of our gym floor, you will be responsible for ensuring that our members receive the highest quality of service and facilities.Key Responsibilities:Provide exceptional customer service to members, responding to their needs and...


  • Elwood, New Jersey, United States Retro Fitness Full time

    Job SummaryRetro Fitness is seeking a highly motivated and detail-oriented individual to join our team as a Floor Tech. As the face of our gym floor, you will be responsible for ensuring that our members receive the highest quality of service and facilities.Key Responsibilities:Provide exceptional customer service to members, responding to their needs and...


  • Elwood, New York, United States Teamone logistics Full time

    Job SummaryWe are seeking a skilled Container Chassis Technician to join our team at Teamone Logistics. As a key member of our maintenance team, you will be responsible for performing repairs to trailers, intermodal containers, and chassis to industry standards.Key ResponsibilitiesPerform repairs to trailers, intermodal containers, and chassis in accordance...


  • Elwood, United States Retro Fitness Full time

    At Retro Fitness, "Get Real" is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member Experience Associate will ensure that members receive the highest quality of service and facilities, as well as deliver an authentic and welcoming atmosphere. Benefits and Perks: Flexible...


  • Elwood, Indiana, United States Compass Group, PLC Full time

    Job OverviewAs a Part-Time Cleaning Specialist, you will play a vital role in ensuring that various establishments maintain a pristine and welcoming environment. Your responsibilities will include:Room Preparation: Making beds and replenishing linens to ensure guest comfort.Cleaning Duties: Performing light cleaning tasks in rooms and hallways to uphold...


  • Elwood, Illinois, United States ITS Technology and Logistics, LLC Full time

    Position Overview:ITS Technology and Logistics, LLC is a premier provider of intermodal rail terminal services, specializing in auto loading and unloading as well as container depot operations. We pride ourselves on delivering exceptional and dependable service, a wide range of offerings, and an outstanding safety record.We are currently looking for...


  • Elwood, Kansas, United States SilverLinx Full time

    Exciting Opportunity for a Specialist in OphthalmologyWe are seeking a highly skilled Specialist in Ophthalmology to join our team at SilverLinx. As a Specialist in Ophthalmology, you will be responsible for providing top-notch eye care services to our patients.What We OfferCompetitive Salary - We offer an above-average salary package that reflects your...


  • Elwood, Kansas, United States SilverLinx Full time

    About the RoleWe are seeking a highly skilled Ophthalmology Specialist to join our team at SilverLinx. As a key member of our medical staff, you will be responsible for providing top-notch eye care services to our patients.Key ResponsibilitiesDiagnose and treat eye conditions and diseasesPerform eye exams and surgeriesPrescribe medications and eyewear as...


  • Elwood, Illinois, United States Capstone Logistics, LLC Full time

    About the RoleWe are seeking a highly motivated and physically fit individual to join our team as a Warehouse Sanitation Specialist. As a key member of our warehouse operations, you will play a critical role in maintaining a clean and safe working environment.Key ResponsibilitiesPerform sanitation duties to ensure a clean and organized warehouse...


  • Elwood, Illinois, United States Daifuku Intralogistics America Corporation Full time

    Job Title: Electrical Controls SpecialistWe are seeking an experienced Electrical Controls Specialist to join our team at Daifuku Intralogistics America Corporation. As a key member of our maintenance team, you will be responsible for troubleshooting and maintaining electrical controls and systems onsite.Responsibilities:Diagnose and troubleshoot Allen...


  • Elwood, Illinois, United States Capstone Logistics Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Warehouse Sanitation Specialist to join our team at Capstone Logistics. As a key member of our warehouse operations, you will play a critical role in maintaining a clean and safe working environment.Key ResponsibilitiesPerform sanitation duties to ensure a clean and safe working...

  • Nursing Specialist

    1 week ago


    Elwood, Kansas, United States Phoenix Innovations Full time

    About the Role:We are seeking a highly skilled and motivated Nursing Specialist to join our team at Phoenix Innovations. As a key member of our vascular surgery team, you will play a vital role in providing exceptional patient care and supporting our medical team in diagnosing and treating patients.Responsibilities:Support the medical team in diagnosing and...


  • Elwood, Illinois, United States Daifuku Intralogistics America Corporation Full time

    Job Title: Electrical Controls SpecialistWe are seeking an experienced Electrical Controls Specialist to join our team at Daifuku Intralogistics America Corporation. As a key member of our maintenance team, you will be responsible for troubleshooting and maintaining controls and electrical systems onsite.Responsibilities:Perform Allen Bradley (AB) PLC...


  • Elwood, Kansas, United States Titan Innovations Full time

    Are you passionate about turning innovative ideas into impactful technologies that improve people's lives worldwide? At Titan Innovations, we're committed to driving progress in Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology.We're seeking a talented Program Controlling Specialist to join our team and contribute...


  • Elwood, Kansas, United States Stellar Enterprises Full time

    About the Role:We are seeking a highly motivated and experienced Human Resources Development Specialist to join our team at Stellar Enterprises. As a key member of our HR department, you will be responsible for planning and organizing personnel development and training measures to support the growth and success of our organization.Key Responsibilities:Plan...


  • Elwood, Kansas, United States SilverTech Full time

    About the RoleWe are seeking a highly organized and communicative professional to join our internal team in Celle as a full-time personnel consultant (m/f/d). As a key member of our team, you will be responsible for conducting independent interviews and contract negotiations with applicants, planning employee assignments, and serving as a point of contact...


  • Elwood, Indiana, United States Bell American Group LLC Full time

    About Us: Bell American Group LLC is a dynamic and fast-paced organization that values its employees and customers alike. We are committed to providing exceptional service and quality products to our guests.Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Manager. As a key member of our...

  • Culinary Specialist

    5 hours ago


    Elwood, Kansas, United States Velocity Enterprises Full time

    About This RoleWe are seeking a skilled and motivated Culinary Specialist to join our team at Velocity Enterprises.Your ResponsibilitiesPrepare and cook a variety of dishes to meet the needs of our customers.Manage inventory, order supplies, and maintain a clean and organized kitchen environment.Ensure compliance with health and safety regulations and...


  • Elwood, Illinois, United States Partners Warehouse Full time

    Job OverviewPosition Summary:The Senior Accounting Specialist will take charge of overseeing financial operations and managing all accounting activities. This role encompasses responsibilities from accounts payable to the preparation of financial statements. The individual will be responsible for approving outgoing payments and processing general ledger...


  • Elwood, Kansas, United States ID Logistics Full time

    Job Overview The Facility Sanitation Specialist is tasked with maintaining a tidy and safe environment within the distribution center. This role is essential for ensuring that both indoor and outdoor areas are kept clean and presentable by executing various cleaning and maintenance duties. Key Responsibilities: Perform cleaning duties in the...


  • Elwood, Kansas, United States ID Logistics Full time

    Job Overview The Facility Hygiene Specialist is tasked with maintaining a tidy and organized environment, ensuring a clean and secure workspace both inside and outside the distribution center by executing various maintenance and sanitation duties. Key Responsibilities: Perform cleaning duties in the warehouse, administrative offices, corridors, break...


  • Elwood, Indiana, United States Red Gold Full time

    Join Our Team: Overview of the Tax Compliance Specialist RoleKey ResponsibilitiesSales and Use Tax ManagementEvaluate and authorize invoices and documentation pertinent to sales and use tax obligations.Ensure adherence to exemption certificate regulations.Property Tax OversightOversee personal property tax filings and compliance requirements.Assist in the...


  • Elwood, Kansas, United States Oceanic Solutions Full time

    About the RoleWe are seeking a highly skilled Technical Consultant to join our team at Oceanic Solutions. As a specialist in the building materials trade, you will be responsible for providing expert advice and support to our customers.Key ResponsibilitiesEnsure the achievement of sales targets in terms of turnover, profit, and customer satisfactionConsult...