Business Development Insurance Coordinator
5 days ago
About GEICO
GEICO is a well-established company that provides insurance services to individuals and businesses. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.
We are currently seeking an experienced Commercial Agency Support Representative to join our team in Fredericksburg, VA. As a key member of our team, you will be responsible for providing support to insurance agents and their customers through phone calls, emails, and other communication channels.
**Job Summary**
We are looking for a highly motivated and organized individual who can effectively communicate with clients, provide accurate information, and resolve issues promptly. The successful candidate will have excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.
**Key Responsibilities:**
- Provide timely and effective support to insurance agents and their customers through phone calls, emails, and other communication channels.
- Respond to inquiries related to Commercial Truck Insurance, including coverage and underwriting questions, policy changes, and troubleshooting.
- Collaborate with internal teams to resolve complex issues and ensure seamless customer experience.
- Maintain accurate records and documentation of client interactions and transactions.
- Stay up-to-date with industry developments, regulatory requirements, and company policies to ensure compliance and provide expert advice.
**Requirements:**
- Minimum 2 years of customer service or administrative support experience.
- PREFERRED experience working in an insurance agency or as a trucking insurance agent.
- P&C license preferred.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize tasks, and meet deadlines.
- Strong analytical and problem-solving skills.
- Bachelor's degree or equivalent required; college degree or currently pursuing preferred.
**Benefits:**
As an Associate, you'll enjoy our Total Rewards Program (https://geico.wd1.myworkdayjobs.com/External/page/03d3975774b9100102b7e66be5990000) * to help secure your financial future and preserve your health and well-being, including:
* Premier Medical, Dental and Vision Insurance with no waiting period**
* Paid Vacation, Sick and Parental Leave
* 401(k) Plan
* Tuition Reimbursement
* Paid Training and Licensures
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
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