Patient Registration Specialist
1 day ago
We are seeking a highly organized and detail-oriented Patient Registration Associate to join our team at Highland Hospital. As a Patient Registration Associate, you will play a critical role in ensuring the smooth operation of our patient registration process.
Key Responsibilities:
- Process patient information for visits, including reception, registration, charge capture, and appointment scheduling.
- Accurately and timely input collected information into hospital information systems.
- Maintain confidentiality of patient accounts, appointments, and medical records.
- Focus on displaying patient-family centered care and upholding ICARE Values and Promise Standards.
- Perform high-volume telephone calls, including triage and scheduling patients for appointments, tests, and procedures.
- Collect demographic information, insurance verification, and pre-verification.
- Refer patients to financial counselors as needed and collect co-payments.
- Record copayment collections by individual insurance codes and reconcile at the end of the day.
- Obtain referrals as needed and provide general information to patients and their families.
Requirements:
- High school diploma or GED.
- Two years of previous office experience, with medical office experience preferred.
Working Conditions:
This is a full-time position, working 40 hours per week. The work shift is days.
Equal Opportunity Employer:
Highland Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.
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