Senior Enterprise Implementation Manager
3 days ago
We are seeking a highly skilled Senior Enterprise Implementation Manager to join our dynamic team at Datamax Software Group Inc.
Job Summary:
The ideal candidate will oversee the end-to-end implementation of RFgen's cutting-edge software solutions, focusing on Enterprise Resource Planning (ERP) and supply chain systems. This role requires strong program management expertise, hands-on experience with ERP and supply chain implementations, and exceptional team leadership skills.
About Us:
Datamax Software Group Inc., a leading mobility solutions provider, is dedicated to transforming smart manufacturing and warehouse operations through cutting-edge technology. Our advanced mobile barcoding software delivers exceptional performance and flexibility, addressing the most pressing challenges in supply chain and operations.
Key Responsibilities:
- Program Leadership: Manage the implementation of RFgen's mobile data collection and RFID solutions, ensuring alignment with client ERP and supply chain needs.
- ERP and Supply Chain Focus: Drive successful ERP and supply chain integrations, ensuring alignment between RFgen's software capabilities and customer operational goals.
- Project Management: Develop and execute project plans using Agile or Waterfall methodologies, ensuring deliverables are completed on time, within scope, and within budget.
- Team Management: Lead, mentor, and inspire cross-functional teams, fostering collaboration and accountability to meet project milestones and deliverables.
- Customer Relationship Management: Serve as the primary customer contact throughout the implementation process, managing expectations, resolving issues, and ensuring satisfaction.
- Continuous Improvement: Identify and implement opportunities for improving project execution and delivery processes, incorporating lessons learned into future projects.
- Reporting & Documentation: Provide clear, consistent updates on project status to stakeholders and leadership, ensuring all documentation is accurate and comprehensive.
- Post-Implementation Support: Ensure a seamless transition from implementation to support teams, addressing any post-go-live concerns to maintain customer satisfaction.
Requirements:
- Experience:
- 5+ years of experience in software program management, with at least 2-3 years focused on SaaS implementations.
- Proven track record of managing ERP and supply chain system implementations.
- Education:
- Bachelor's degree in Computer Science, Engineering, Business, or a related field.
- Skills and Knowledge:
- Expertise in project management methodologies, particularly Agile (Scrum, Kanban), with experience managing projects in SaaS environments.
- Strong understanding of ERP systems, supply chain processes, and their integration with SaaS solutions.
- Exceptional leadership skills with experience managing cross-functional, remote, or globally distributed teams.
- Excellent interpersonal and communication skills, with the ability to manage client relationships and translate technical concepts for non-technical stakeholders.
- Certifications:
- PMP or Agile certification (Scrum Master, etc.) preferred.
Salary: $120,000 - $180,000 per annum, depending on experience.
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