Home Health Agency Administrative Assistant Specialist

7 days ago


Orland Park, Illinois, United States Home Health Advantage INC. Full time
Job Overview

We are seeking a highly skilled and organized Administrative Assistant to join our team at Home Health Advantage INC. As a key member of our organization, you will be responsible for facilitating patient care from referral to completion.

Responsibilities
  • Manage incoming calls and provide accurate information to ensure exceptional customer satisfaction.
  • Serve as a liaison between customers, clinicians, and management team members.
  • Utilize multiple computer systems, including Excel and EMRs like WellSky Kinnser and Carelink, to track information and troubleshoot customer issues in a timely manner.
  • Record details of inquiries, comments, and complaints.
  • Collaborate with the Benefits Verification Team to obtain prior authorization for patient care.
  • Order patient supplies and perform other administrative duties.
Requirements
  • Excellent personal and organizational skills.
  • Strong computer skills and proficiency in MS Excel.
  • Minimum 2 years of college education.
Compensation and Benefits

We offer a competitive salary of approximately $45,000 per year, commensurate with experience. Our benefits package includes health, dental, vision, and life insurance, a retirement plan, and other great perks.

About Us

Home Health Advantage INC is a patient-centered home health agency dedicated to providing top-notch care to our patients. We are a rapidly growing organization with a strong commitment to excellence.



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