Network Operations Center Engineer
4 weeks ago
Job Summary
The Network Operations Center Engineer will be responsible for planning, implementing, and maintaining data and voice networks, firewalls, and other systems within the Broward County Public Schools district. This includes determining physical and logical layouts, installing, configuring, monitoring, and maintaining network systems.
Key Responsibilities
- Supervise staff in the performance of job duties
- Meet end-user needs by ensuring uptime performance, resource availability, and security of managed networks
- Determine and diagram logical layouts, documenting communication protocols and network services
- Automate routine tasks using scripting and writing basic computer programs
- Recommend, install, and upgrade network components and planning for responding to service outages and other problems
- Support and troubleshoot network server devices and desktop-based, laptop, and server hardware
- Perform planned maintenance and implement updates for network devices and integrate these within the network
- Document customer requirements for specific projects, including designing new systems and preparing specifications
- Recommend and implement enhancements for specific or any network existing systems
- Measure system capabilities and forecast load capacity for optimal operation of network systems
- Collaborate with business units and schools to create professional development materials for end users
- Assist with technical support as needed
- Assume responsibility for all priorities and projects that assist in achieving the District's Strategic Plan
- May act as a technical lead to technical projects or system subject matter expert
- Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida
- Participate in training programs offered to enhance individual skills and proficiency related to job responsibilities
- Review current developments, literature, and technical sources of information related to job responsibilities
- Ensure adherence to safety rules and procedures
- Follow federal and state laws, as well as School Board policies
- Perform other duties as assigned by the immediate supervisor, or designee
Requirements
- An earned bachelor's degree in computer science, information systems, or related field from an accredited institution
- A minimum of five years of experience within the last eight years in information technology network design, implementation, and support in network operations or competency as a technology professional, supporting network enterprise environments
- OR a standard high school diploma or satisfactory completion of an approved General Education Development Testing Program
- A minimum of eight years of experience within the last ten years in information technology support in network systems or competency as a senior technology professional, supporting network enterprise environments
- AND experience and familiarity with installation, configuration, and maintenance of one or more IT Network Systems, in one or more technology network system manufacturers for multi-node enterprise environments
- Computer skills as required for the position
Preferred Qualifications
- An earned master's degree from an accredited institution
- Bilingual skills
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