Account Management Associate I

4 weeks ago


Honolulu, Hawaii, United States Kaiser Permanente Full time
Job Summary:

As a key member of our team, you will play a vital role in supporting account strategy, including data collection and team communications with customers, consultants, brokers, and/or channel partners. Your primary responsibility will be to address basic customer questions and concerns, while developing knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and product/benefits.

Essential Responsibilities:
  • Collaborate with others within your team to address basic task issues and communicate status and escalate more complex issues.
  • Adhere to established processes, procedures, and deadlines, with guidance.
  • Identify and speak up for improvement opportunities within your work.
  • Support a positive customer experience and market turnaround expectations by building and maintaining administrative relationships with customers, consultants, brokers, and/or channels.
Minimum Qualifications:
  • High School Diploma or GED, or equivalent OR minimum one (1) year of experience working in a corporate or business office environment.
Additional Requirements:

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.


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