Patient Access Representative Associate Specialist

1 week ago


Lakeville, Minnesota, United States Optum Full time
Overview of the Role

The Part Time Patient Access Representative Associate is responsible for providing exceptional patient experience by greeting and welcoming patients in person.

Key Responsibilities
  • Collect demographic and financial data from patients and enter information into an electronic medical record.
  • Provide a standard registration process, ensuring accurate and efficient completion of paperwork.
  • Direct patients to their appointments or procedures while addressing any concerns they may have.
  • May assist in scheduling add-on appointments and resolve claim issues or registration errors on patient accounts.
Requirements
  • 6+ months of customer service experience.
  • Intermediate level of proficiency with Microsoft Office products.
  • Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire in alignment with the training schedule.
  • Ability to work 4 hour shifts 2-3 times/week from 3:30pm – 7:30pm.
  • Ability to work every other Saturday from 8:00am – 12:00pm.
  • Must be 18 years of age or older.
Compensation and Benefits

We offer a competitive salary range of $42,500 - $60,000 per year, based on experience, plus benefits including health insurance, retirement plans, and opportunities for career growth and development.

About Optum

At Optum, we are committed to helping people live healthier lives and making the health system work better for everyone. We believe that everyone deserves access to quality healthcare, regardless of their background or circumstances. Our team is passionate about delivering exceptional patient care and improving health outcomes through innovative solutions and partnerships.



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