Domestic Violence Crisis Manager
1 week ago
About The Salvation Army USA
">We are a faith-based organization that provides comprehensive support services to individuals and families affected by domestic violence, rape, and sexual assault. Our mission is to empower victims of abuse and promote a culture of love, acceptance, and compassion.
">Job Overview
">The Supervising Manager will oversee the implementation of domestic violence, sexual assault, and rape crisis services throughout Chautauqua County. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of trauma-informed care.
">Responsibilities
">- ">
- Supervise Case Managers, Prevention Educators, and Family Resource Specialists to ensure delivery of high-quality services">
- Coordinate team schedules, including vacation, sick, and personal time usage">
- Track case manager rotations for Dunkirk, the shelter, and support groups">
- Gather statistics from case managers and compile them electronically">
- Provide comprehensive case management services for non-residential and residential clients">
- Assist clients with accessing community resources, obtaining/maintaining housing, and identifying self-sufficiency goals">
- Report residential intakes to DSS and schedule initial appointments">
- Facilitate weekly domestic violence support groups or other related groups as assigned">
- Maintain accurate and updated records, submitting reports and statistics as required">
- Assist with training Anew Center volunteers and staff as needed">
- Participate in response team scheduling, providing shelter coverage, advocacies, debriefing, phone calls, and other critical situations">
- Ensure all clients are aware of Office of Victim Services Compensation and complete applications for those eligible">
- Attend staff meetings and communicate pertinent information to immediate supervisors">
- Act as a mandated reporter for The Salvation Army and report incidents of suspected child abuse/neglect">
- Participate in inter-agency and community meetings to facilitate services to clients">
- Public speaking and participation in agency functions as requested">
Qualifications
">- ">
- Bachelor's degree preferred; Associates degree with 3-5 years experience considered">
- Must satisfactorily complete sexual assault training to be certified as a rape crisis counselor">
- Computer/typing skills required for statistical tracking and email correspondence">
- Able to present professionally and climb stairs to upper levels of the building">
- Valid driver's license meeting Salvation Army insurance requirements">
Salary: $50,000 - $65,000 per year
">Benefits:
">- ">
- Generous time off, including 14 paid holidays, 3 personal days, vacation time, and sick time">
- Employer-funded pension plan after 1 year of continuous employment">
- Comprehensive health care coverage with low-cost employee premiums, co-pays, and deductibles">
- Company-paid basic term life insurance for employees">
- Long-term disability insurance">
- Eligibility for supplemental insurance plans, including short-term disability, AFLAC, and voluntary term life">
- Flexible spending account">
- Eligibility for federal student loan forgiveness program">
- Tax-deferred annuity (403B)">
- Christmas bonus">
- Wireless discount for Sprint or Verizon customers">
- Free parking">
Other Information
">The Salvation Army is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
">This job description reflects essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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