Client Solutions Expert

3 weeks ago


Salt Lake, Utah, United States JobsRUs Full time
Job Title: Client Solutions Expert

Job Summary:
JobsRUs.com is seeking a Client Solutions Expert to join our team in Salt Lake City, UT. As a Client Solutions Expert, you will be the first point of contact for clients seeking product support. You will play a critical role in the overall customer experience and satisfaction, providing repair support for medical devices and safety software.

Key Responsibilities:
• Manage all incoming contacts per service and support guidelines
• Document interactions in appropriate systems
• Create and manage customer service requests
• Meet or exceed key performance metrics of customer satisfaction, 1st call resolution, and knowledge base utilization

Requirements:
• Experience working in a customer call center environment
• Experience using Enterprise Resource Planning systems
• Experience in troubleshooting biomedical or electromechanical devices
• High degree of initiative and strong communication skills
• Fluency in English/French for both verbal and written communication
• High School diploma or GED equivalent
• Associate of Science in Biomedical Technology or similar preferred
• 1 year minimum, 2 preferred


  • Salt Lake, Utah, United States Compunnel Full time

    Job SummaryThe Client Solutions Expert is responsible for managing all customer interactions through various communication channels, ensuring high levels of professionalism and support. This role involves resolving customer service requests related to medical devices, managing repairs, and preventive maintenance while adhering to service guidelines and...


  • Salt Lake, Utah, United States Recruitlink Full time

    Job OverviewThe Client Solutions Expert is responsible for delivering exceptional customer service through various communication channels, ensuring high levels of professionalism and support.Key ResponsibilitiesManage all incoming contacts, including phone, email, and chat, following service and support guidelines outlined in process flows, Standard...


  • Salt Lake, Utah, United States Compunnel, Inc. Full time

    Job DescriptionThe Client Solutions Expert will be responsible for managing all customer interactions through various communication channels, ensuring high levels of professionalism and support. This role involves resolving customer service requests related to medical devices, managing repairs, and preventive maintenance while adhering to service guidelines...


  • Salt Lake, Utah, United States The Goldman Sachs Group Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our Client Services and Sales Solutions team. As a key member of our team, you will be responsible for delivering world-class services to our clients and customers, and for developing and delivering new products and services to meet their evolving needs.You will work closely...

  • Solution Advisor

    4 weeks ago


    Salt Lake, Utah, United States Solventum Full time

    Unlock Your Potential as a Solution Advisor - CodingAt Solventum, we're revolutionizing healthcare by harnessing the power of data and innovation. As a Solution Advisor - Coding, you'll play a pivotal role in shaping the future of healthcare by collaborating with our team of experts to design and implement cutting-edge solutions that drive real-world...


  • Salt Lake, Utah, United States American Cybersystems Full time

    Snap-on Sales Solutions ExpertAs a Sales Solutions Expert at Snap-on, you will be responsible for working closely with our business partners to understand their unique needs and develop tailored solutions using our extensive range of products.Key Responsibilities:Build and maintain strong relationships with key decision-makers at our business partner...


  • Salt Lake, Utah, United States SHI GmbH Full time

    Job SummaryThe Cybersecurity Solutions Engineer will work as a customer-facing security expert, taking a consultative approach to security projects and having a holistic understanding of how security technology enables business. They will develop and deliver new security services offerings to address customer requests and opportunities.About UsSHI GmbH is a...


  • Salt Lake, Utah, United States Addepar Full time

    Unlock Your Potential with AddeparAre you ready to take your career to the next level? Addepar is seeking a talented Client Solutions Analyst to join our team. As a Client Solutions Analyst, you will be responsible for designing and implementing Addepar for new clients, unlocking significant value for their businesses. You will work closely with...


  • Salt Lake, Utah, United States Wiz, Inc. Full time

    Cloud Security Solutions ExpertAt Wiz, Inc., we're on a mission to revolutionize cloud security and empower businesses to thrive in the cloud. As a Cloud Security Solutions Expert, you'll play a critical role in helping our customers secure their cloud environments and accelerate their growth. Key Responsibilities:Partner with our sales team to provide...


  • Salt Lake, Utah, United States Astrix Technology Full time

    Job Summary:The Client Solution Specialist plays a critical role in the overall customer experience and satisfaction as they provide repair support for our clients medical devices and safety software.Key Responsibilities:Manage all incoming contacts by service and support guidelines.Create and manage multiple types of customer service requests.Meet or exceed...


  • Salt Lake, Utah, United States Enterprise Holdings Full time

    Company OverviewEnterprise Fleet Management is a leading provider of fleet management solutions for businesses, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices across the United States, our team of experts can assemble customized or full-service fleet management programs that meet the unique needs of each...


  • Salt Lake, Utah, United States Goldman Sachs Full time

    Transforming Client Relationships with CRM ToolingThe CRM Engineering team at Goldman Sachs is driving process transformation and optimizing the client experience through the effective use of CRM tooling and principles. As a Salesforce Business Analyst, you will play a key role in implementing CRM solutions that meet the needs of our...


  • Salt Lake, Utah, United States Agiliti Health, Inc. Full time

    OverviewAs a District Operations Leader - Client Solutions, you will play a key role in driving the success of our clients in the healthcare industry. This is an exciting opportunity to join our team at Agiliti Health, Inc. and contribute to the growth and development of our clients.Job SummaryWe are seeking a highly motivated and experienced leader to...


  • Salt Lake, Utah, United States Employee Navigator Full time

    About Employee NavigatorEmployee Navigator is a leading SaaS insurance & HR technology company that empowers businesses to manage employee benefits and HR complexities. Our innovative solutions cater to the nation's top insurance carriers, payroll companies, and insurance brokers.The RoleWe're seeking a skilled Client Software Specialist to deliver...


  • Salt Lake, Utah, United States ADP Full time

    **Job Summary**ADP is seeking a highly skilled Benefits Solutions Specialist to join our team. As a key member of our Comprehensive Benefits team, you will be responsible for ensuring the smooth operation of our benefits administration platform, providing exceptional support to our clients, and driving business growth through innovative solutions.**Key...


  • Salt Lake, Utah, United States Xerox Full time

    About XeroxXerox is a leading provider of document management and print solutions, with a rich history of innovation and customer satisfaction.As a Data Center Solution Architect, you will play a key role in designing and implementing cutting-edge data center solutions for our clients.ResponsibilitiesTranslate business needs into successful data center...


  • Salt Lake, Utah, United States Altius Technologies Inc Full time

    Job Title: ServiceNow Solution ArchitectAbout the Role:Altius Technologies Inc is seeking a highly skilled ServiceNow Solution Architect to join our team. As a ServiceNow Solution Architect, you will be responsible for designing and implementing robust ServiceNow solutions, focusing on IT Asset Management, Hardware Asset Management, and Software Asset...

  • Safety Professional

    3 weeks ago


    Salt Lake, Utah, United States Kodiak Labor Solutions Full time

    Job Title: Safety ProfessionalKodiak Labor Solutions is seeking a skilled Construction Safety Professional to join our team in Salt Lake City, Utah.We are committed to providing a safe work environment for our employees and are looking for a professional who shares our values.The ideal candidate will have a strong background in construction safety, with...


  • Salt Lake, Utah, United States SoFi Full time

    About the Role:The Solutions Architect will play a critical role in the successful implementation of our new GRC tool within the financial services industry.This individual will be responsible for translating business requirements into technical solutions, ensuring seamless integration with existing systems, and providing ongoing support and optimization,...

  • Sales Executive

    4 weeks ago


    Salt Lake, Utah, United States Veritext Legal Solutions Full time

    Job SummaryWe are seeking a highly motivated Sales Executive to join our team at Veritext Legal Solutions. As a Sales Executive, you will be responsible for maintaining existing and developing new relationships with law firms and attorneys to drive revenue and sales growth.This is a remote opportunity with occasional on-site visits to clients and industry...