Telecommunications Network Engineer

5 days ago


Springfield, Illinois, United States SGA Full time
Job Summary

We are seeking a highly skilled Telecommunications Operator/Telecom Engineer to join our team. The successful candidate will be responsible for maintaining and troubleshooting complex telecommunications systems, ensuring high availability and performance.

Key Responsibilities
  • Maintain and troubleshoot AVAYA telecommunication systems and system adjuncts
  • Collaborate with users to define needs and provide training on equipment and services usage
  • Assist in designing, developing, testing, and training of AVAYA communications software and hardware
  • Work with vendor support groups to resolve outages and system performance issues
  • Ensure network infrastructure integrity, availability, and accessibility
Requirements
  • Bachelor's degree in computer science or related field; relevant experience may be considered in lieu of degree
  • Knowledge of AVAYA communication manager, AVAYA Modular Messaging, and other related technologies
  • Demonstrated problem-solving skills, ability to exercise sound judgment, and effective communication skills
  • Ability to manage competing priorities, work under pressure, and possess strong decision-making skills
Preferred Qualifications
  • Two to four years' experience in the telecommunications industry
Why Join SGA?

At SGA, we value customer service, employee development, and quality. We offer a diverse and inclusive work environment where you can grow professionally and personally. If you're passionate about delivering exceptional results and making a difference, join our team today

**Estimated Salary:** $60,000 - $80,000 per year, depending on experience



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