Customer Support Associate

7 days ago


Austin, Texas, United States Wise PLC Full time

At Wise PLC, we're revolutionizing the way people move and manage money globally. As a Customer Support Associate, you'll play a vital role in helping us achieve our mission by providing exceptional customer experiences.

About Us

We're a global technology company that's building a network for the world's money. Our goal is to make it easy and affordable for people and businesses to send, spend, and receive money across borders. We believe in making a difference in people's lives by saving them time and money.

This isn't your typical call center job. We're looking for talented individuals who are passionate about delivering top-notch customer support via phone, email, and chat channels. If you have a flair for creative problem-solving, excellent communication skills, and a passion for helping others, we want to hear from you

The Role

As a Customer Support Associate, your primary responsibility will be to provide world-class support to our customers. This involves:

  • Providing solutions to customers' queries and concerns in a friendly, professional manner
  • Resolving complex issues promptly and efficiently
  • Collaborating with internal teams to ensure seamless customer experiences

We're committed to fostering an inclusive and diverse work environment where everyone feels valued and empowered to contribute. If you're a team player who thrives in fast-paced environments and is comfortable working in a dynamic setting, we'd love to hear from you.

What We Offer

We're proud to offer a competitive salary of $24 per hour, plus RSUs. This position is based in Austin, Texas, and requires relocation or commuting to our office. You must be eligible to work in the US without sponsorship or relocation assistance.

We believe in investing in our employees' growth and well-being. That's why we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. At Wise PLC, we're committed to creating a workplace culture that values diversity, equity, and inclusion. We welcome applications from candidates of all backgrounds and perspectives.



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