Senior Operations Manager

3 days ago


Lakeland, Florida, United States USA DeBusk, LLC Full time
About the Role

As a Senior Operations Manager at USA DeBusk, LLC, you will be responsible for overseeing daily operations of the branch, including coordinating personnel, implementing safety guidelines, and driving change management to contribute to business growth.

Key Responsibilities
  • Dispatch personnel and equipment to jobs using the most cost-effective manner.
  • Communicate regularly with customers to ensure job priorities are being followed, quality is acceptable, and resolve any conflicts.
  • Ensure all crews are leaving the shop with all equipment, arriving at job sites on schedule, and rescheduling same crews for the following day to maintain progress.
  • Cultivate an inclusive, diverse, and highly effective team culture.
  • Help ensure that disciplinary actions are administered in a fair manner.
  • Work with operations to write up job procedures.
  • Effectively manage relationships with customers and vendors.
  • Assist in equipment and vehicle preventative maintenance.
  • Adhere to and train all personnel to ensure OSHA safety and company policies and procedures.
  • Help plan and execute branch safety meetings, conduct monthly safety audits.
  • Regulate hours to personnel to distribute them equally and fairly.
  • Manage inventory, orders, PPE, equipment, and chemicals to make them ready when needed.
  • Support fieldwork and supervise shops during peak periods.
  • Track loaned equipment and personnel.
  • Perform on-call duties as needed per rotation.
Requirements
  • A minimum of 3 years' experience in a supervisory role in a similar industry.
  • Strong interpersonal communication, written, and oral skills.
  • Strong active listening skills, strategic thinking, and sound decision-making skills.
  • Professional presentation, organizational skills, and strong leadership and coaching skills.
  • Computer Microsoft, Excel, Word, and Outlook skills required.
  • The ability to work a flexible schedule, extended work hours associated with overnight and extended travel.
  • The ability to work in industrial environments and adverse weather conditions.
Compensation

The estimated salary for this position is $90,000 - $120,000 per year, depending on experience.



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