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Product Manager

4 weeks ago

Charlotte, North Carolina, United States STERIS Full time
Job Title: Product Manager - Modular Construction

STERIS is seeking a Product Manager - Modular Construction to join our team. As a Product Manager, you will be responsible for the day-to-day product responsibilities of the mobile solutions business unit. This includes product development and build management, market development, marketing communications, construction development/operations, and product training related to the Modular Construction Line.

Key Responsibilities:
  • Provide day-to-day operational oversight of the product line.
  • Manage day-to-day business operations, including lease orders in Oracle, shipping of consumables, brochures, parts, PM kits, start-up kits to field, and support field technicians with issue resolution.
  • Maintain pipeline reports on fleet activity and availability.
  • Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support to the business unit.
  • Perform product demonstrations to internal and external customers.
  • Create and manage all capital requests for submittal to STERIS senior management to build new products.
  • In conjunction with management, assist in the development of core positioning and messaging for the product line.
  • Manage serial number creation and movement with fleet.
  • Maintain fleet schedules, PM, DOT/tags/registration, HVAC/HEPA, etc.
  • Manage new build capital equipment order process.
  • Hold weekly calls with supplier to manage fleet and new build process.
  • Manage unit drawing packages, site preparation guides, facility requirements, utility guides, winterization procedures, etc.
  • Manage the fleet upgrade process and schedule.
  • Manage unit trunk stock.
  • Work with Customer Service regarding unit location guide.
  • Work with unit manufacturer to setup and maintain onsite build quality inspections during build phases.
  • Utilizing lean principles, lead strategic and operational initiatives through execution and user training.
  • Manage Customer purchase orders and upload legal agreements in Oracle to generate Customer invoices.
  • Work with the Senior Manager to create and maintain Customer addendums to legal agreements and purchase orders as needed.
Requirements:
  • Bachelor's Degree.
  • Minimum 7-10 years general business experience with 6-8 years' experience with emphasis on construction development/operations, continuous improvement, and a minimum of 3 years customer service experience.
  • 3-5 years STERIS experience preferred with knowledge of STERIS systems and processes.
  • Demonstrated problem-solving, negotiation, analytical, and project management skills.
  • High degree of technical aptitude with significant multi-tasking capability.
  • Demonstrated leadership qualities and interpersonal skills, with track record of successfully motivating cross-functional teams.
  • Excellent oral, written, and presentation communications skills.
  • Competency in Microsoft Word, Excel, PowerPoint, and online presentation tools.
Preferred Skills:
  • Proven track record of successful project management including 3+ years of cross-functional management.
  • Ability to assist in the design of the Mobile Solutions product strategy and roadmap.
  • Understanding of the medical industry, hospital operations, and perioperative process flow.
  • Able to read and interpret architectural plans in Autocad or BIM format.
  • Demonstrates continued developmental skills necessary to create project plans and formulate recommendations.
  • Operational leadership and ability to drive continuous improvement initiatives.
  • Deep understanding of a mobile unit features, functions, and capabilities.
  • Work with third parties to assess partnerships and licensing opportunities.
  • Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support to the business unit.
  • Ability to perform product demos to internal and external customers.
  • Demonstrates ability to provide issue resolution for external and/or internal customers.
  • Capable of identifying information needed to clarify a situation, seek that information from appropriate sources, and take a logical, systematic, sequential approach to situation resolution.
  • Demonstrates comfort with ambiguity, anticipates the implications and consequences of situations, and takes appropriate action to be prepared for possible contingencies.
  • Ability to develop, sponsor, and/or support the introduction of new and improved methods, procedures, technologies, or products.
  • Assist in the development of the core positioning and messaging for the product line.
  • Financial acumen and capability to monitor costs and pricing to meet revenue and profitability goals.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred, and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state, or local law.