Club Business Leader
2 days ago
The Club Business Leader (CBL) is the business leader of the department. He/she creates and supports team culture to drive operational excellence and deliver a superior member experience.
Key Responsibilities:
- Business Management: Manage trainers including monthly performance development meetings, projections, calendar management, communication with clients and oversight of complimentary services delivery.
- Conduct timely and relevant business management meetings to support trainer development and accountability of team's business deliverables.
- Operational Management: Lead new hire onboarding process, PT business and sales coaching, scheduling tool usage for floor schedule creation and team service delivery, generate PT sales leads and execute follow up activities, set goals in support of club events and execute proper post event follow up.
- KPI Management: Achieve monthly and annual financial goals, address trends in fitness assessment conversions, client attrition and training frequency, manage performance of all trainers and coaches.
- Client Relationship Management: Communicate with potential leads and all clients, client coverage and sharing across tiers, manage client pipelines and outline responsibilities with senior leadership.
Qualifications
- Demonstrate ability to drive financial performance.
- Exhibit sales skills with focus on attracting new clients and retention.
- Strong business acumen.
- Able to create positive team culture with adherence to brand standards.
- Demonstrates leadership capability.
- Possess collaborative social skills and strong desire to interact with members, clients, and staff.
Salary Information
The estimated salary for this position is $58,500 plus bonus and commissions opportunities based on performance.
Benefits
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees.
- Complimentary club membership.
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop.
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