Donor Relations Coordinator

4 weeks ago


Cincinnati, Ohio, United States University of Cincinnati Full time
Job Overview

The University of Cincinnati's Hoxworth Blood Center is seeking a skilled Receptionist / Donor Relations Coordinator to join their team. This role will be responsible for educating and assisting blood donors at the Hoxworth Blood Center Neighborhood Donor Centers and Mobile Operations.

Key Responsibilities
  • Provide exceptional customer service to donors, ensuring a positive and welcoming experience.
  • Assist with opening and setting up activities in the registration area, including greeting and assisting donors.
  • Communicate directly with donors, following customer service guidelines and providing accurate information.
  • Manage donor flow to enhance the donor experience and ensure efficient operations.
  • Reschedule donors for future blood donations as needed.
  • Process collections, including blood bag setup and sealing units.
  • Assist with quality control functions, maintaining and calibrating equipment.
  • Perform other duties as assigned, including setup and dismantling of blood collections equipment and materials.
Requirements
  • High School Diploma or equivalent required.
  • Six months of customer service experience preferred.
  • Able to pass a qualifying examination to demonstrate typing efficiency.
Benefits

The University of Cincinnati offers a competitive salary, comprehensive insurance plans, flexible spending accounts, and an award-winning employee wellness program. Eligibility varies by position and FTE.

As a UC employee, you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

To learn more about why UC is a great place to work, please visit our careers page.



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