Sales Operations Coordinator

3 weeks ago


Sarasota, Florida, United States Shaner Hotel Group Full time
Job Description

As a Sales Coordinator at Shaner Hotel Group, you will play a vital role in ensuring the smooth operation of our Sales department. Your primary responsibility will be to provide administrative support to our sales team, ensuring that all daily operational procedures are completed in a timely and efficient manner.

Key Responsibilities:

  • Provide clerical and secretarial support to the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, and printing reports and departmental records/logs.
  • Maintain knowledge of all hotel services and features, as well as hours of operation.
  • Ensure compliance with and completion of all daily operational procedures by the Sales department.
  • Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work areas neat, clean, and presentable to clients or hotel staff.
  • Communicate effectively with General Manager, Department Managers, and staff to ensure seamless coordination and collaboration.

Requirements:

  • High school graduate or equivalent.
  • Minimum 1-year administrative experience.
  • Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
  • Ability to provide legible communication.
  • Computer skills.
  • Previous guest relations training.
  • Familiarity with preparing statistical reports.

About Us:

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay, and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with top Hospitality Brands, including independent locations. We provide a variety of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.

About the Team:

Shaner Hotels has an amazing opportunity at our Art Ovation Hotel, located in beautiful Sarasota, Florida. This 162-room Art Ovation Hotel is a reinterpretation of an elevated hotel experience. We offer something unique to Sarasota, inspired and designed to engage the city's thriving arts scene. With on-site art installations, performances, and workshops, our guests are invited to interact and be part of the experience. Never static, always evolving, creativity is encouraged and everything conventional is reinvestigated and reinterpreted.



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