Field Technician III
3 weeks ago
About Lumen Technologies
Lumen Technologies is a leading provider of communication and technology services. We connect people, data, and applications, enabling businesses to thrive in a rapidly changing world.
Our team is dedicated to delivering exceptional service and innovative solutions that meet the evolving needs of our customers. We're committed to fostering a culture of teamwork, trust, and transparency, where everyone has the opportunity to grow and succeed.
The Role
We're seeking a highly skilled Field Technician III to join our team. As a Field Technician III, you will be responsible for installing, maintaining, and troubleshooting complex telecommunications and network systems. You will work independently, utilizing established guidelines, procedures, and policies to ensure the highest level of quality and service.
Main Responsibilities
- Troubleshooting and Repair: Troubleshoot network equipment, remove and replace defective equipment, and work with resources to isolate and restore network integrity.
- Installation and Testing: Install, change, and decommission transport, Ethernet, SONET, and IP network layers for all available bandwidths. Test network and customer equipment, including installation and delivery of end-user services.
- Outside Plant Management: Utilize industry-standard software and hardware to accurately locate, mark, and protect underground outside plant facilities without error.
- Asset Management: Oversee asset management processes, replenish on-site and truck materials, and ensure timely shipping and receiving of company and customer materials.
- Preventive Maintenance: Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment.
Requirements
- 5+ years of experience in telecommunications and data center environments.
- Master knowledge of standard telecommunications practices and technologies, including transmission, switching, and TCP/IP.
- Strong technical and mechanical background, with experience in the latest generation transport gear and critical infrastructure.
- Valid state vehicle operator's license and satisfactory driving record.
- Ability to work safely, outdoors in all weather conditions, and on a variety of outdoor work surfaces.
- On-call 24/7 on a rotational basis, with dispatch and overtime as needed.
What We Offer
Lumen Technologies offers a competitive salary range of $66,544 - $88,725, depending on location. We also offer a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.
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