Customer Fulfillment Specialist
15 hours ago
Industry: Recycling / Heavy-Duty Equipment
Location: Flexible-Hybrid (currently Charlotte, NC – by August 2025 York, SC)
Salary: Competitive, with benefits including health insurance, 401(k), and opportunities for professional development.
Job Description:We are seeking a detail-oriented and customer-focused Customer Fulfillment Specialist to join our team in the recycling industry. This role is responsible for ensuring that customer orders for recycling equipment, including compactors, balers, and other heavy-duty machinery, are fulfilled accurately and on time.
Key Responsibilities:- Order Management: Manage customer orders from initial placement through delivery, ensuring accuracy and timely fulfillment.
- Customer Communication: Act as the primary liaison between customers, sales, and operations teams to provide updates on order status, shipment schedules, and any delays or changes.
- Logistics Coordination: Work with the logistics team to arrange timing of shipments, track deliveries, and communicate any logistics-related issues to customers.
- Issue Resolution: Address any customer complaints or order discrepancies, working cross-functionally to resolve issues quickly and maintain customer satisfaction.
- Documentation: Maintain accurate records of orders, shipments, and communications with customers. Ensure that all customer documentation, including shipping instructions and invoices, is completed correctly.
- Continuous Improvement: Identify process improvement opportunities within the fulfillment process to enhance customer experience and operational efficiency.
- Cross-functional Collaboration: Work closely with production, sales, and service departments to ensure alignment and that customer expectations are met.
- Experience: 2+ years in customer service and order management, preferably in the recycling or heavy-duty equipment industry.
- Technical Skills: Proficient in MS Office, project management systems.
- Communication: Excellent verbal and written communication skills with the ability to handle customer inquiries professionally.
- Problem-Solving: Strong analytical and troubleshooting skills to address order fulfillment issues.
- Organizational Skills: Ability to multitask and manage multiple customer orders and priorities in a fast-paced environment.
- Teamwork: A true team player with a positive attitude and a strong desire to collaborate effectively with others. Must be able to build strong working relationships and be a dependable, supportive teammate.
- Experience in the recycling equipment industry or with heavy machinery like compactors and balers.
- ERP Experience: management software that provides a centralized platform for managing and sharing data across departments and business functions.
- Understanding of hydraulics, electrical systems, and equipment installation processes related to recycling equipment.
Interested candidates are encouraged to submit a resume and cover letter detailing their relevant experience.
About Bace, LLC:
Come join the fastest growing global equipment manufacturer, technology innovator and national service provider for the recycling and waste management industry.
-
Order Fulfillment Specialist
2 weeks ago
Charlotte, North Carolina, United States Compass Group Careers Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Order Fulfillment Specialist to join our team at Compass Group Careers. As an Order Fulfillment Specialist, you will play a critical role in ensuring the timely and accurate delivery of products to our customers.Key ResponsibilitiesPick and stack products efficiently and accurately to meet...
-
Order Fulfillment Associate
2 weeks ago
Charlotte, North Carolina, United States Jackmont Hospitality Full timeJob OverviewAt Jackmont Hospitality, we are seeking a highly skilled and customer-focused To-Go Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring that our guests receive exceptional service and quality products.Key ResponsibilitiesOrder Taking and PreparationTake orders over the phone and in...
-
Charlotte, North Carolina, United States Lowe's Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our Pro Services team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...
-
Parts Order Fulfillment Specialist
3 weeks ago
Charlotte, North Carolina, United States Pattons Full timeJob OverviewCompany BackgroundSince its inception in 1945, Pattons has been at the forefront of delivering cutting-edge air compressor systems to various industries across the Southeast. As part of the ELGi Equipments Ltd. family since 2012, we are committed to substantial growth through strategic investments in both talent and technology, aiming for...
-
Automotive Customer Engagement Specialist
3 weeks ago
Charlotte, North Carolina, United States Independence Mazda Full timeFull-Time Automotive Customer Engagement SpecialistIndependence Mazda is seeking a dedicated and customer-focused individual to join our team as a Full-Time Automotive Customer Engagement Specialist. In this position, you will play a crucial role in managing customer interactions, coordinating appointments, and nurturing customer relationships to enhance...
-
Sales Specialist
3 weeks ago
Charlotte, North Carolina, United States United Rentals Full timeExciting Career Opportunity: Sales SpecialistUnited Rentals is on the lookout for enthusiastic candidates to fill the role of Sales Specialist. This position involves delivering top-notch customer support while managing rental inquiries, bookings, and agreements. If you possess a solid sales background coupled with exceptional communication abilities, we...
-
Sales Specialist
3 weeks ago
Charlotte, North Carolina, United States United Rentals Full timeCareer Opportunity: Inside Sales SpecialistUnited Rentals is actively seeking enthusiastic individuals to fill the role of Inside Sales Specialist. This position entails delivering top-notch customer support while managing rental inquiries, bookings, and agreements. If you possess a solid sales background coupled with excellent communication abilities, we...
-
Sales Specialist
3 weeks ago
Charlotte, North Carolina, United States United Rentals Full timeCareer Opportunity: Inside Sales SpecialistUnited Rentals is on the lookout for enthusiastic individuals to fill the role of Inside Sales Specialist. This position entails delivering top-notch customer support while managing rental inquiries, bookings, and agreements. If you possess a solid sales background coupled with excellent communication abilities, we...
-
Fulfillment Services Director
2 weeks ago
Charlotte, North Carolina, United States Allegro Home Delivery Full timeAbout the RoleWe are seeking a highly skilled and experienced Logistics Operations Manager to join our team at Allegro Home Delivery. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our fulfillment teams, ensuring timely and accurate delivery of products to our customers.Key...
-
E-commerce Order Fulfillment Specialist
1 week ago
Charlotte, North Carolina, United States Walmart Full timeJob OverviewAs an Online Order Filling Associate at Walmart, your primary focus will be to efficiently fill and dispense online orders. You will locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. In addition, you will make appropriate product substitutions and consult with customers as needed to ensure their...
-
E-commerce Order Fulfillment Specialist
1 week ago
Charlotte, North Carolina, United States Walmart Full timeJob OverviewAs an Online Order Filling Associate at Walmart, you will be responsible for accurately locating, preparing, and packaging merchandise for online orders. Your focus will be on ensuring the accuracy of orders prior to pick up, making appropriate product substitutions as needed, and consulting with customers to ensure satisfaction.Key...
-
Charlotte, North Carolina, United States Graphic Packaging International Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative/Account Management Specialist to join our team at Graphic Packaging International. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and account management to our valued clients.Key...
-
Customer Order Specialist
3 weeks ago
Charlotte, North Carolina, United States Corning Incorporated Full timeAbout Corning Incorporated:Corning plays a crucial role in advancing industries and enhancing the world we inhabit. We are at the forefront of innovation, utilizing materials science to develop transformative technologies.Our commitment to research, development, and innovation empowers us to tackle the most challenging problems in collaboration with our...
-
Luxury Food and Beverage Sales Consultant
3 weeks ago
Charlotte, North Carolina, United States American Fulfillment Online Full timePosition OverviewAs a key player in the dynamic world of gourmet food and fine wines, you will join a forward-thinking organization dedicated to delivering premium products directly from European artisans to discerning clients in the Southeastern United States.About the CompanyAmerican Fulfillment Online (AFO) is an innovative start-up in the gourmet food...
-
Customer Engagement Specialist
3 weeks ago
Charlotte, North Carolina, United States Megladon Promotions Full timeJob OverviewAre you passionate about fostering relationships with clients? Do you seek a role that allows you to grow and enhance your skills? If so, you might be the ideal candidate for the position of Direct Customer Communications Specialist at Megladon Promotions.At Megladon Promotions, we serve as a vital link between our clients and their target...
-
Spanish-English Customer Support Specialist
3 weeks ago
Charlotte, North Carolina, United States Cognizant Full timePosition: Spanish-English Customer Support Specialist (Process Executive Voice)Location: RemoteThis role plays a vital part in the success of Cognizant's Contact Center for Foodservice by delivering exceptional support to the Sales Team, field partners, and Direct Customers. The specialist will manage service and delivery inquiries while addressing concerns...
-
Customer Care Specialist
3 weeks ago
Charlotte, North Carolina, United States Call Dad AC and Heating Full timeAbout Call Dad AC and Heating Call Dad AC and Heating is a rapidly growing HVAC company with a strong presence in the Southeast region. We are committed to providing exceptional customer service and fostering a positive work environment where employees can thrive. Customer Care Specialist We are seeking enthusiastic individuals to join our Customer Care...
-
Customer Service Representative
1 week ago
Charlotte, North Carolina, United States The Cary Company Full time{"title": "Customer Relations Specialist", "description": "About the RoleThe Cary Company is seeking a highly motivated and customer-focused individual to support our Charlotte, NC office as a Customer Relations Specialist. This role is perfect for those who thrive on managing multiple tasks while providing exceptional customer service.Key...
-
Customer Experience Specialist
2 weeks ago
Charlotte, North Carolina, United States Leading Edge Connections Full time**Job Title:** Customer Experience Specialist**Job Summary:**We are seeking a skilled Customer Experience Specialist to join our dynamic team at Leading Edge Connections. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and creating a positive experience for our clients.**Key...
-
Customer Support Specialist
3 weeks ago
Charlotte, North Carolina, United States Microsoft Corporation Full timeMicrosoft Customer Support SpecialistAt Microsoft, we pride ourselves on fostering a culture of continuous learning and development. Our environment is built on a growth mindset, where we encourage excellence and empower our teams to perform at their best every day. If this resonates with you, we invite you to explore our cultural values.The Customer Support...