Customer Service Representative

1 week ago


El Paso, Texas, United States Mister Car Wash Full time

Job Summary:

Mister Car Wash is seeking a highly motivated and customer-focused Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will be responsible for providing exceptional service to our customers, ensuring a positive experience, and promoting our services.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Rotate among different areas throughout the day, including the car wash tunnel, to ensure a seamless customer experience.
  • Build trusting relationships with customers, recommending products and services that meet their needs.
  • Create a positive and welcoming environment, ensuring customers feel valued and appreciated.
  • Maintain a clean and safe work environment, adhering to Mister Car Wash safety procedures and policies.

Requirements:

  • An outgoing personality with strong people and listening skills.
  • The ability to connect with customers and provide personalized service.
  • Attention to detail and pride in your work.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • A strong work ethic and a team-player attitude.

What We Offer:

  • Competitive hourly pay and tips.
  • Generous paid time off starting day one.
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
  • Flexible scheduling.
  • Growth opportunity with a national employer.
  • Opportunity for performance-based pay increases after 30 days of employment.
  • Best-in-class training and development to take your career to the next level.
  • Free car washes weekly.
  • Tuition reimbursement for GED or college courses, trade certifications, and ESL classes.

About Mister Car Wash:

Mister Car Wash is a national employer with a commitment to providing exceptional customer service and promoting a positive work environment. We offer a range of benefits and opportunities for growth and development.



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