Patient Services Coordinator
3 weeks ago
Patient Services Representative needed for a leading national dermatology practice.
Job Summary:
We are seeking a highly organized and personable Patient Services Representative to join our team. This role is critical to ensuring a seamless patient experience, including handling patient registration, appointment scheduling, and clinical call management.
Responsibilities:
- Welcome patients warmly and professionally upon arrival.
- Manage patient registration and appointment scheduling.
- Triage and route clinical calls to the appropriate departments or personnel.
- Assist patients with completing necessary forms and paperwork.
- Maintain a clean, organized work area and lobby.
- Escalate patient inquiries or issues as needed for timely resolution.
- Ensure all patient records, including referral information, are up-to-date.
- Demonstrate punctuality and consistent attendance.
- Perform other assigned duties to support healthcare team operations.
Requirements:
- High school diploma or equivalent.
- 0-1 year of customer service experience (healthcare, call center, or retail preferred).
- Experience in collecting patient payments.
- Computer literate and proficient in Microsoft Office.
- Ability to navigate multiple systems simultaneously.
About the Company:
Parker Staffing offers Non-Clinical Healthcare opportunities throughout the nation. We work on both front-office and back-office positions, including Medical Assistants, Nursing Assistants, Case Managers, Medical Coders and Billers, Patient Services Representatives, and more. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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