Business Systems Analyst and Process Expert

7 days ago


Schaumburg, Illinois, United States Zurich NA Full time
Job Overview

We are seeking a highly skilled Business Systems Analyst to join our team at Zurich North America. This is an exciting opportunity for someone who is passionate about process improvement, data analysis, and collaboration.

About the Role

The successful candidate will be responsible for analyzing and improving business processes, developing functional and technical specifications, and working closely with stakeholders to ensure alignment and effective communication. They will also have experience with process modeling tools, such as Visio, and Agile methodologies, including Scrum and Jira.

Responsibilities
  • Analyze business needs and develop functional and technical specifications
  • Collaborate with stakeholders to facilitate requirement sessions and document business requirements
  • Develop and maintain business process flows and data flow artifacts
  • Guide users in building business cases and performing impact analysis
  • Work closely with product owners and development teams to design robust and scalable systems
Requirements

The ideal candidate will have a Bachelor's Degree in Business Administration or Computer Science/Engineering and 8+ years of experience in Information Technology, or a High School Diploma/Equiv. and 10+ years of experience in IT. They should also have experience with process reengineering, LEAN/Six Sigma, and insurance application system design/analysis.

Preferred Qualifications
  • Excellent communication and collaboration skills
  • Strong problem-solving and analytical skills
  • Knowledge of claims insurance business processes
  • Experience with SQL querying and Microsoft Office
  • Agile Certification – CSM, CPO, etc.
About Zurich North America

Zurich North America is a leading provider of commercial property-casualty insurance solutions and risk management products and services. We serve more than 25 industries and insure 90% of the Fortune 500. Our growth strategy is not limited to our business; we strive to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, and actions drive equity.

Benefits

Zurich offers a comprehensive employee benefits package, including competitive compensation, health insurance, retirement plans, and paid time off. We value diversity and inclusion and recognize the diversity of our workforce as an asset.

Estimated Salary: $105,000 - $130,000 per year

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