Care Manager for Vulnerable Adults in the Twin Cities

7 days ago

New Brighton, Minnesota, United States 1-Dominion Home Health care, I Full time
About the Role

As a Care Manager with 1-Dominion Home Health care, you will lead and oversee program teams that provide high-quality support services to individuals with disabilities within the Twin Cities metro area.

This role ensures service delivery excellence, financial sustainability, compliance with state regulations, and training of program teams to create personalized plans that help individuals achieve their goals.

Key Responsibilities
  • Personnel Management:
    • Support staff growth through effective performance management, regular communication, feedback, training, and development.
    • Participate in recruitment, professional training, performance evaluation, and development opportunities.
    • Ensure programs are adequately staffed and maintained within budget.
    • Maintain high-quality documentation and ensure quality assurance measures are in place.
    • Facilitate communication between the management team and program staff.
  • Client Services Coordination:
    • Screen referrals, coordinate tours, and develop service contracts based on client needs.
    • Conduct client intake, admission, and assessments, ensuring individualized service plans are developed, implemented, reviewed, and revised as necessary.
    • Attend client support team meetings as needed.
    • Ensure high-quality documentation of individualized service plans.
    • Investigate reports of possible neglect or abuse of vulnerable adults, identify incident patterns, and implement corrective actions.
    • Assist in developing daily client programming and serve as a liaison between guardians and other service providers.
    • Participate in on-call rotation.
  • Program Development:
    • Ensure programs align with the organization's mission and promote a positive work environment.
    • Develop quality contracts, proposals, reports, and presentations as needed.
    • Keep programs, policies, and procedures updated with state rules and legislative changes.
    • Build and maintain strong community relationships and identify key areas for new program development in response to community needs.
    • Conduct program evaluations and quality assurance reviews.
    • Participate in continuous quality improvement initiatives.
    • Assume responsibilities of the Designated Coordinator when necessary.
Estimated Salary: $65,000 - $80,000 per yearRequirements
  • Bachelor's degree in a human services-related field and at least three years of supervisory experience in direct support services to individuals with disabilities or those aged 65 and older.
  • Candidates must meet one of the following educational and experience criteria:
  1. Bachelor's degree in a human services-related field and one year of full-time experience providing direct care services.
  2. Associate degree in a human services-related field and two years of full-time experience providing direct care services.
  3. Diploma in a human services-related field from an accredited postsecondary institution and three years of full-time experience providing direct care services.
  4. At least 50 hours of education and training related to human services and disabilities, and four years of full-time experience providing direct care services under supervision.
Work Environment
  • Frequent use of standard office equipment (telephone, computer, printer, and copy machine).
  • Prolonged periods of sitting and/or standing.
  • Occasional lifting up to 50 pounds.
  • Frequent full range of motion, manual dexterity, and eye-hand coordination.
  • Driving between residences throughout the Twin Cities area as needed.

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