Hospitality Representative

4 weeks ago


Los Angeles, California, United States University of Southern California Full time
Opportunity Overview

At the University of Southern California, we are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. This role is a fantastic opportunity to provide exceptional service to our students, faculty, and staff, while working in a fast-paced and dynamic environment.

Key Responsibilities
  • Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Maintain a clean and organized dining area, adhering to health and safety standards.
  • Assist with food preparation, serving, and presentation, ensuring high-quality standards.
  • Interpret and execute directions and requests on Banquet Event Order forms.
  • Provide basic audio-visual support and maintain a high level of professionalism.
  • Attend and participate in meetings as required, staying up-to-date on departmental service standards and university rules and regulations.
Requirements
  • Minimum Education: High School degree not required.
  • Minimum Experience: 0 - 6 months.
  • Minimum Expertise:
    • Demonstrated customer service experience.
    • Experience working in a fast-paced environment.
    • Ability to communicate effectively in English.
    • Ability to lift up to 50 lbs.
Preferred Qualifications
  • Preferred Education: High School Diploma.
  • Preferred Experience: 1 year in high-volume fast food restaurants, hotels, or other food service operations.
What We Offer

We pride ourselves on creating the best USC experience, and that begins with our employees. We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit our website.

We value and promote diversity, equity, and inclusion in the workplace, and we strive to create a work culture that thrives on mutual respect, trust, and synergy amongst all members. As an equal opportunity employer, we are committed to providing a welcoming and inclusive environment for all employees.



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