Guitar Maintenance Specialist
7 days ago
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Estimated Salary: $45,000 - $60,000 per yearThis role offers a competitive salary and benefits package, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Job DescriptionKey Responsibilities:
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store-owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
Skilled Understanding of Repairing Guitars: As a skilled guitar technician, you will provide expert maintenance and repair services on customer-owned instruments. You will also assist in maintaining store inventory, continually building and increasing the business through great customer experience and quality work.
Customer Focus: You will understand customer service principles and be able to provide an excellent customer experience. Able to connect with customers in a meaningful way, approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
Initiative: You will be able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Develop knowledge and skills including product, store operations, sales and leadership.
BenefitsGuitar Center offers a range of benefits to support your career development and well-being, including:
- Medical, Dental, Vision insurance
- 401K plus company match
- Mental health support
- Paid sick/holiday/vacation time
- Employee discount program
- Tuition reimbursement options
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
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