Customer Service Representative
6 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Royal Moore Mazda, GMC, Buick. As a key member of our service department, you will be responsible for handling inbound and outbound calls, scheduling appointments, and ensuring exceptional customer experiences.
Job OverviewIn this role, you will play a crucial part in maintaining a high level of customer satisfaction by addressing inquiries and concerns with professionalism and courtesy. Your excellent phone skills and attention to detail will enable you to communicate effectively and build strong relationships with customers.
About the Role- Handling inbound calls and providing top-notch service to our valued customers
- Making outbound calls to engage with customers and schedule service appointments efficiently
- Scheduling service appointments and maintaining accurate records
- Leveraging your exceptional communication skills to build rapport and resolve customer issues
You will be working closely with our dedicated team to ensure seamless communication and deliver outstanding customer experiences. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Requirements- Exceptional phone skills and ability to communicate effectively
- A keen eye for detail and ability to maintain accurate records
- A commitment to delivering exceptional customer service
- The ability to thrive in a fast-paced environment
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and development. If you are enthusiastic about delivering top-notch service experiences and becoming an essential part of our team, please submit your application for consideration.
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