Patient Services Ambassador

6 days ago


Boulder, Colorado, United States Boulder Community Hospital Full time
Responsibilities

As a Patient Services Ambassador, your key responsibilities will include serving as the official greeter and knowledgeable advocate of the hospital, prompting and courteously greeting and receiving hospital patients, visitors, employees, physicians, vendors, and other guests, using patient/customer names whenever possible.

You will assist with general inquiry and/or needs, give directions, and escort (or delegate an escort) patients to their destination. You will answer incoming telephone calls promptly and respond to general inquiries about meetings, programs, and services, making appropriate referrals.

You will maintain a positive, upbeat attitude, consistent with patient/customer-focused model of care, with a goal of providing individualized service.



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