Insurance Account Representative

1 month ago


Bothell, United States David Strasser - State Farm Agent Full time
Job Overview

As a key member of the David Strasser - State Farm Agent team, you will play a vital role in delivering exceptional customer experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.

Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
  • Exemplify excellent communication skills to efficiently meet customer needs and promote business growth.
Qualifications
  • Dedicated to delivering exceptional customer service.
  • Able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving and committed to finding solutions that meet customer needs.
Benefits
  • Competitive hourly pay plus commission/bonus opportunities.
  • Potential for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.


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