Shift Leader

3 weeks ago

Fulton, New York, United States Cliff's Local Market Full time
Job Summary:
We are seeking a skilled Shift Supervisor to join our team at Cliff's Local Market. As a Shift Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring a positive customer experience, and maintaining a safe and clean environment.

Key Responsibilities:
• Direct and supervise personnel on duty in the absence of the Store Manager.
• Accountable to the Store Manager and the Assistant Manager.
• Daily posting of store reports, preparation of daily store deposits, transporting deposits to the bank (must have a valid driver's license and access to a vehicle) and merchandise inventory management, as needed.
• Policy and procedure enforcement, customer satisfaction, safety and security awareness.
• Assist in store training and development of store Sales Associates.
• Completion of tasks assigned by the Store Manager and the Assistant Manager.
• Performance of routine store tasks/responsibilities the same as the Sales Associate.

Requirements:
• High School Diploma or General Education Degree (GED) preferred.
• Minimum six months experience as a Cliff's Local Market's Sales Associate or one year retail store experience, preferred.
• Successful completion of all company sponsored RTO training; ability to provide exceptional customer service.
• Candidate may also be required to successfully complete additional certifications for this position to include, but not limited to, ServSafe or equivalent Food Service Program, franchise-specific certification requirement (e.g. Subway) Alcohol Certification (ABC) and Tobacco Certification.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Candidate must have flexibility to work all shifts and all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minute intervals. Exposure to cleaning solvents.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, sit, talk and hear. The employee is required to stand; use hands to finger, handle, or feel; reach with hands and arms and may occasionally be required to climb or balance and stoop, kneel, crouch or crawl. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Required to work 4 shifts per month.

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