Sales Support Associate

4 weeks ago


Norwalk, Connecticut, United States BMW of Ridgefield Full time
Job Overview

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at Genesis of Ridgefield. As a Sales Support Specialist, you will play a vital role in supporting the sales team and ensuring seamless day-to-day operations.

Key Responsibilities:

  • Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  • Assist client advisers with administrative tasks, ensuring smooth sales processes.
  • Schedule and coordinate test drives, ensuring vehicles are prepared for customer appointments.
  • Maintain accurate records of sales leads and follow-ups.
  • Support the team in achieving customer satisfaction by helping resolve any client concerns.
  • Help maintain an organized and presentable sales and showroom area.
  • Stay up-to-date with product knowledge to answer basic customer inquiries.

Requirements:

  • A high school diploma or equivalent; college degree preferred.
  • Prior experience in a customer support or administrative role, preferably in the automotive industry.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a fast-paced environment.
  • Proficiency in CRM tools and Microsoft Office.
  • Valid driver's license with a clean driving record.

Why Genesis of Ridgefield?

  • Competitive hourly wage.
  • Continuous training and professional development opportunities.
  • Supportive and collaborative team environment.
  • Exposure to high-quality Genesis vehicles and the luxury automotive industry.
  • Opportunities for growth within the dealership.

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