Front of House Ambassador
7 days ago
We are seeking a highly skilled and experienced Front of House Ambassador to join our team at Michael Jordan's Steakhouse.
Job SummaryThe Front of House Ambassador is responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests. This role requires strong communication skills, attention to detail, and the ability to work well under pressure.
Key Responsibilities- Greet guests upon arrival and ensure they have an exceptional dining experience.
- Answer telephone communications and take reservations in a timely and professional manner.
- Maintain accurate waiting lists and alert guests when their table is available.
- Process transactions according to established policies and procedures.
- Complete all opening/closing paperwork and perform side-work as required.
- This role may involve processing take-out orders and practicing selling-up techniques.
- At least 18 years of age.
- High school education or equivalent.
- 1-2 years of experience in a similar role.
- Basic computer skills.
- Able to deal with guests in a professional manner while maintaining a composed demeanor in high-stress situations.
- Generous Paid Vacation (up to 40 hours in the first year).
- Paid Sick Leave.
- Premium holiday pay.
- Dining Discount and Family Meal.
- Medical, Dental, and Vision insurances (must average 30 hours/week).
Please note that this role requires frequent long periods of standing and walking. Ability to lift and carry objects weighing up to 20 pounds on a regular basis.
The estimated salary for this position is $50,000 - $60,000 per year, depending on experience.
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