Director of Housing Operations
7 days ago
About the Role
We are seeking an exceptional Director of Housing Operations to lead our Housing Choice Voucher program. This is a senior leadership position that requires strong management skills, technical expertise, and a passion for delivering high-quality services.
Key Responsibilities:
- Oversee the daily operations of our Housing Choice Voucher program, ensuring compliance with federal, state, and local regulations.
- Lead a team of professionals in providing excellent customer service to participants, owners, co-workers, clients, and vendors.
- Develop and implement departmental strategic plans, including budget development and monitoring.
- Provide guidance on policy recommendations, performance standards, and quality control measures.
- Maintain accurate records and reports, utilizing strong computer and organizational skills.
Requirements
To be successful in this role, you will need:
- A degree equivalent to a four-year degree from a regionally accredited institution in Public Administration, Social Science, or a closely related field (Master's Degree preferred).
- A minimum of five years of progressively responsible work experience, with three years of managerial experience, for a public agency, or related experience in the social service or community service field.
- Demonstrated leadership, performance excellence, customer service, effective communication, quality, responsiveness, accountability, and integrity.
Working Conditions
This is a full-time position that operates under the direct general supervision of the VP of Program Management or a Regional Director. The ideal candidate will be able to interpret and implement regulations pertaining to the program and possess strong computer and organizational skills.
Salary
The estimated salary for this position is $90,000 - $110,000 per year, depending on experience and qualifications.
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