Sales and Service Representative

3 weeks ago


Chestnut Hill, Massachusetts, United States Winston Flowers Full time

About Winston Flowers

Winston Flowers is a family-owned company with a worldwide online presence and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Our team is committed to fostering excellence in everything we do.

Job Responsibilities

  • Provide exceptional customer service and contribute to sales volume growth in retail shops.
  • Assist clients with floral, plant, and accessory selection, and prep and design floral and plant products based on skill and experience level.
  • Maintain and develop existing and new client relationships, including following up as needed to ensure complete satisfaction.
  • Participate in daily store setup and breakdown, and contribute to the consistent maintenance and refreshment of product merchandising.

Requirements

  • Previous experience in luxury hospitality, design, and/or retail industries is preferred.
  • Professional or personal experience in floriculture, horticulture, and/or design is desired but not required.
  • Proven ability to efficiently and professionally meet client needs.
  • Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation.
  • Ability to prioritize and manage time effectively.

Additional Information

  • Flexible work schedule required, including weekend and holiday availability.
  • Peak business periods may require extended work days and work weeks.
  • Ability to lift and move product weighing up to 30 pounds.

Benefits

Winston Flowers offers comprehensive benefits, including competitive compensation, free on-site parking, paid time off, medical, dental, and vision insurance, company-paid life and long-term disability insurance, short-term disability, pre-tax commuter and dependent care accounts, 401(k), and health savings account, both with company match, and a generous employee discount.



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