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Senior Windows Systems Engineer

1 month ago

Philadelphia, Pennsylvania, United States Westinghouse Electric Company Full time
Job Summary

This role is responsible for working with our team in troubleshooting, planning, and installation of Infrastructure Systems in our global environment. The ideal candidate will have experience in managing Citrix environments, including installing, configuring, and managing Citrix software, such as XenDesktop, XenApp, and NetScaler.

Key Responsibilities

Documenting: Creating documentation for configuration management processes and procedures
Maintaining systems: Monitoring system performance, ensuring network functionality, and restoring computers if needed
Supporting users: Providing technical support to end-users, troubleshooting issues, and helping with escalations
Collaborating: Working with stakeholders to identify business requirements and develop solutions
Providing operational support: Supporting virtual systems and providing operational requests
Maintaining compliance: Ensuring patch and vulnerability compliance across the virtual desktop ecosystem
Analyzing software: Analyzing the effectiveness of Citrix software for the business
Creating training plans: Creating training plans for Citrix software
Optimizing systems: Optimizing systems for Citrix configuration, deployment, or maintenance

Requirements

Bachelors Degree in IT or related experience
Understanding and experience in Windows, Citrix, and VMware
Experience in managing small projects
5+ years experience hands-on support and troubleshooting of Infrastructure Systems

What We Offer

Competitive Salary
Comprehensive Health, Wellness, and Income Protection Benefits
401(k) Savings Plan with Company Match
Paid Vacations and Holidays
Educational Reimbursement Program
Employee Referral Program