Customer Service Representative

4 days ago


Vandalia IL, United States LAND OF LINCOLN GOODWILL INDUSTRIES INC Full time
Job Description

At LAND OF LINCOLN GOODWILL INDUSTRIES INC, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment and providing excellent customer service.

Responsibilities:
  • Cashiering: Accurately process transactions, maintain sales floor stock levels, and follow general housekeeping standards.
  • Sales Floor: Ensure high-quality output, recover merchandise, and maintain store cleanliness.
  • Donor Door: Process donations, maintain daily records, and sort donations according to LLGI SOP.
  • Processing and Pricing: Unload, inspect, and sort donated goods, price items according to SOP, and transport stock to workstations.
  • Material Handling: Transport stock to workstations, donor doors, and staging areas, assist processors, and perform janitorial duties as needed.
Requirements:
  • Basic math skills and ability to accurately process transactions.
  • Ability to work independently while fostering a strong team atmosphere.
  • Demonstrates sensitivity and the ability to communicate with a diverse population.
  • Lifts up to 50 pounds, pushes/pulls z-racks holding up to 100 pieces of clothing weighing a minimum of 150 pounds, stands for long periods, and performs combination tasks for extended periods.
Benefits:
  • A competitive salary of $14.00 per hour.
  • A comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
About Us:

We are an equal opportunity employer committed to diversity and inclusion. We recognize our employees' differences and strive to create a workplace that is inclusive and respectful of all individuals. Our mission is to provide people with the skills and resources to become self-sufficient through the power of work.



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