Counter Sales Associate
4 weeks ago
We are seeking a highly skilled Counter Sales Associate to join our team at Gemaire Distributors, LLC. The ideal candidate will have a strong background in sales and customer service, with a focus on the HVAC industry.
The Counter Sales Associate will be responsible for managing our sales counter, assisting with warehouse operations, and providing exceptional customer service to our valued network of contractors.
Key Responsibilities:
- Represent Gemaire as a leader in the industry, ensuring maximum sales and customer satisfaction.
- Interact with internal and external stakeholders, including sales teams, vendors, and contractors.
- Responsible for showroom merchandising and re-stocking product, ensuring a positive customer experience.
- Assist in resolving customer relations problems, providing timely and effective solutions.
- Complete sales order process for customers, with a focus on up-selling associated items and driving revenue growth.
- Loading and unloading of products in truck for delivery to customers and/or other Sales Centers.
- Receive, inspect, and stock all merchandise, verifying accuracy and quality.
- Pick and verify orders for customers and inter-office transfers, preparing orders for shipment as needed.
Requirements:
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Minimum 6 months Warehouse experience, with a focus on appliance lift safety.
- Experience in a wholesale HVAC equipment supply house preferred, with knowledge of industry standards and regulations.
- Proven success in sales and customer service, with a strong focus on problem-solving and communication skills.
- Ability to work independently, with a focus on meeting assigned goals and objectives in designated time frames.
- Capable of working in a fast-paced environment, with a focus on multitasking and adaptability.
About Gemaire Distributors, LLC:
Gemaire is a subsidiary of Watsco, Inc., the world's largest independent distributor of HVAC equipment, parts, and supplies. With over 100 locations across 11 states, Gemaire is a respected and reliable force within the HVAC industry, providing high-quality products and exceptional customer service to our valued network of contractors.
We offer competitive pay and benefits, including medical, dental, vision, and life insurance, paid time off, tuition reimbursement, and an opportunity to build wealth and save for retirement via our Employee Stock Purchase Plan and 401(k). Most unique to Gemaire is that all our employees enjoy regular business hours, with no nights, weekends, or holidays.
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