Executive Director of Operations
1 week ago
About Club Pilates
Club Pilates is a leading provider of Pilates-based fitness services, with a mission to empower individuals to take control of their physical and mental well-being. We are committed to delivering high-quality, life-changing training that is accessible and affordable for all.
Job Summary
The ideal candidate will be responsible for overseeing the day-to-day operations of our studio, including managing revenue streams, new member acquisition and retention, and staff management and development. This is a key leadership role that requires a strong business acumen, excellent communication skills, and a passion for fitness.
Key Responsibilities
- Revenue Management
- Develop and implement strategies to drive revenue growth through memberships, retail sales, private training, and teacher training
- Monitor and analyze revenue reports to identify areas for improvement
- New Member Acquisition and Retention
- Develop and execute marketing campaigns to attract new members
- Implement sales processes to schedule prospects into intro classes
- Develop and maintain relationships with existing members to drive retention
- Staff Management and Development
- Recruit, train, and develop instructors to ensure high-quality teaching and customer service
- Monitor and evaluate instructor performance to ensure alignment with company standards
- Operations and Administration
- Oversee the maintenance of studio facilities and equipment
- Manage inventory and supplies to ensure efficient operations
- Develop and implement policies and procedures to ensure compliance with company standards
Requirements
- 2+ years of experience in a leadership role in the fitness industry
- Proven track record of driving revenue growth and improving operational efficiency
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Passion for fitness and commitment to delivering high-quality services
What We Offer
- Competitive base salary and commission structure
- Opportunities for professional growth and development
- Unlimited growth potential within the company
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