Medical Office Receptionist

6 days ago


Owings Mills, Maryland, United States Patient First Full time
Responsibilities
  • Assist patients using the kiosk prior to registration and escort those in need of emergency assistance to the treatment area.
  • Handle physician and nurse requests in a timely manner and communicate information about Patient First's billing policies as needed.
  • Accurately register patients while providing excellent customer service, compassion, and kindness.
  • Verify patient demographic, health, pharmacy, and insurance information and answer billing and insurance questions.
  • Collect money and issue receipts, discharge patients, and complete cash management duties.
  • Process orders for supplies, receive and distribute correspondence, and complete assigned checklists.
  • Provide excellent customer service and demonstrate a thorough understanding of the electronic medical record system.
Requirements
  • Must be 18 years of age or older.
  • Basic typing skills are required.
  • Minimum one year of clerical experience is preferred.
  • High school graduate or equivalent is required.
  • Ability to sit, stand, and walk for up to 7 hours at a time.
  • Ability to lift up to 25 pounds.
  • Excellent visual, verbal, written, and typed communication skills.
  • Ability to prioritize and multitask.
Benefits
  • Health, Dental, and Vision insurance for employees and dependents.
  • Disability, Life, and Long Term care insurance.
  • Employee Assistance Program, Flexible Spending accounts, and 401(k) Retirement Plan with employer match.
  • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, and Emergency Leave Bank.
  • Overtime Pay, Holiday Pay, and Double time compensation for all holidays worked.
  • Discounted medical treatment at any Patient First location for employees and immediate family.


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