Customer Support Expert
2 days ago
LevelTen Energy is the leading provider of transaction infrastructure for the renewable energy economy. Our platform delivers buyers, sellers, advisors, and financiers the automation software, data management, and standardized contracts needed to facilitate faster, safer renewable energy transactions.
About the Role
We are seeking an experienced Customer Support Expert to join our team in Madrid. As a key member of our support organization, you will play a crucial role in providing exceptional support to our customers, serving as an important partner to our entire Product Development organization.
Job Description
The Customer Support Expert will be responsible for managing our external service desk and ticketing system, proactively triaging, troubleshooting, and resolving technical issues reported by customers in a timely manner. You will also collaborate with our Engineering and Product teams to address complex technical problems and streamline processes. Additionally, you will contribute to the maintenance of a comprehensive knowledge base to assist customers and internal teams, create user guides and FAQs to enhance customer self-service capabilities, and analyze support data to identify trends and suggest improvements in the platform's functionality. Your excellent communication skills will enable you to explain technical concepts to non-technical users, while your attention to detail will ensure that all customer interactions are handled efficiently and effectively.
Requirements
To succeed in this role, you will need a Bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 2 years of experience in a similar technical support role. Proficiency in English and Spanish, both written and verbal, is highly desirable. Strong problem-solving skills, critical thinking, and the ability to work independently and collaboratively in a fast-paced environment are essential. Familiarity with renewable energy technologies and sustainability practices is a plus.
Benefits
As a valued member of our team, you can expect a competitive salary of €55,000 per year, comprehensive benefits package, including a hybrid in-office/work-from-home schedule, monthly communication allowance, private insurance allowance, quarterly wellness allowance, and restaurant card. We offer opportunities for professional growth and development, and our commitment to diversity and inclusion ensures that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, marital status, age, sexual orientation, gender identity or expression, or any other legally protected status.
-
Customer Support Technical Expert
1 day ago
Seattle, Washington, United States Orion Talent Full time**About the Role:**We are seeking an experienced Customer Support Technical Expert to join our team at Orion Talent. As a key member of our customer support team, you will be responsible for providing expert technical guidance and support to our clients.**Key Responsibilities:**Provide in-depth technical assistance to customers via phone, email, or on-site...
-
Seattle, Washington, United States PitchBook Full timeAbout the RoleWe are seeking a highly skilled Customer Quality Assurance and Support Expert to join our Account Management & Customer Success team. As a key member of this team, you will be responsible for maintaining a high and consistent level of support quality across the team.
-
Field Support Representative I, II, III
5 days ago
Seattle, Washington, United States MSCCN Full time**Job Overview**At MSCCN, we are seeking a highly skilled and detail-oriented Customer Service Expert to join our team as a Field Support Representative I, II, III. In this role, you will be responsible for providing exceptional customer service and support to our clients.**Responsibilities:**Ensure total customer satisfaction through proactive problem...
-
Seattle, Washington, United States Vitality Bowls Full timeJob Title: Food & Beverage Team Member - Customer Service ExpertSalary: $15.00 - $18.00 per hourAbout UsVitality Bowls is a health-focused restaurant chain committed to serving fresh, nutritious food. Our team members are the backbone of our business, ensuring exceptional customer service and maintaining a clean and welcoming environment.Job DescriptionWe...
-
Customer Connection Expert
7 days ago
Seattle, Washington, United States AT&T Full timeJoin the team at AT&T as a Retail Sales Consultant and embark on a rewarding career that's all about connection. You'll be the face of our brand, working closely with customers to understand their needs and deliver personalized solutions. With a strong focus on sales expertise and a consultative approach, you'll be empowered to build lasting relationships...
-
Account Health Expert
5 days ago
Seattle, Washington, United States Henry Schein Full timeAbout the OpportunityWe are seeking an experienced Account Health Expert to join our team at Henry Schein One. In this role, you will be responsible for monitoring customer health scores, identifying areas for improvement, and developing strategies to increase retention.Key ResponsibilitiesMonitor customer health scores and identify trends and areas for...
-
Technical Solutions Expert
6 days ago
Seattle, Washington, United States Amphenol TCS Full timeJob OverviewAt Amphenol TCS, we are seeking a highly skilled Technical Solutions Expert to join our team. This role will involve working with customers to develop innovative solutions that address their technical challenges and satisfy their requirements.We offer a comprehensive total rewards package, including a base salary range of $84,800 - $140,000 USD...
-
Expert Software Solution Strategist
4 days ago
Seattle, Washington, United States Akka Full timeSalary: $120,000 - $180,000 per year,Akka is a leader in the field of reactive systems and event-driven programming. We are seeking an Expert Software Solution Strategist to join our team.Job OverviewAkka is a fully remote workforce, and this role is based on the West Coast of the US. As an Expert Software Solution Strategist, you will be responsible for...
-
Customer Experience Specialist
7 days ago
Seattle, Washington, United States Rothy's Full timeRothy's is a forward-thinking company dedicated to creating a more sustainable future. As a Retail Ambassador, you will be the face of our brand in our University Village store, providing an exceptional customer experience that showcases our commitment to quality and style.With a passion for delivering outstanding service, you will own all customer...
-
Retail Customer Service Expert
5 days ago
Seattle, Washington, United States Comcast Full timeJob ResponsibilitiesAs a key member of our sales team, you will play a vital role in driving revenue growth and exceeding customer expectations. Your primary responsibilities will include:Evaluating customer product needs and providing tailored recommendationsDelivering exceptional customer service and resolving issues efficientlyInterpreting and clarifying...
-
Seattle, Washington, United States Amazon Full timeAt Amazon, we are committed to delivering exceptional customer experiences through innovative solutions. We are seeking a skilled Cloud Domain Expert to join our team as a Technical Curriculum Architect.The ideal candidate will have a strong background in architecting systems built with Amazon Web Services or any cloud platforms, as well as 3+ years of...
-
Medical Support Specialist
1 day ago
Seattle, Washington, United States One Medical Full timeJob OverviewWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at One Medical. As a key member of our patient care team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless interactions between patients, providers, and staff.Key ResponsibilitiesProvide top-notch...
-
Customer Service and Pet Food Expert
6 days ago
Seattle, Washington, United States Darwin's Natural Pet Products Full timeJob SummaryWe are seeking a Customer Service Representative to join our team at Darwin's Natural Pet Products. As the 'Voice' of Darwin's, you will deliver exceptional customer service via phone and email while working in a comfortable, dog-friendly office environment.About UsDarwin's Natural Pet Products is a growing business that specializes in...
-
Dyson Hair Styling Expert
6 days ago
Seattle, Washington, United States ActionLink Full timeAre you passionate about beauty and hair care? Do you have a flair for showcasing innovative products to customers?ActionLink is seeking a part-time Dyson Hair Styling Expert to represent our client, Dyson, and their premium line of hair styling products at Nordstrom in Seattle, WA, and Sephora in Bellevue, WA.About the Role:We offer a competitive hourly...
-
Digital Sales Expert
4 days ago
Seattle, Washington, United States SparkX Marketing Co. Full timeJob Description: We are seeking an experienced sales professional to join our team at SparkX Marketing Co. The ideal candidate will have a deep understanding of the retail media space and a proven history of driving revenue growth and exceeding sales targets. Key Responsibilities: Conduct product demonstrations and articulate the business case for...
-
DWDM Network Development Expert
5 days ago
Seattle, Washington, United States Collabera Full timeCollabera is seeking a highly skilled DWDM Network Development Expert to join our team in Seattle, WA.Estimated Salary: $70,190 - $71,790 per annumAbout the Role:The successful candidate will be responsible for building, operating, and rolling out our global DWDM networks. This involves driving scaling current DWDM designs to meet the demand of our...
-
Order Taker and Customer Support
1 day ago
Seattle, Washington, United States Domino's Pizza LLC Full timeJob OverviewWe are seeking a dedicated and customer-focused individual to join our pizza delivery team as an Order Taker and Customer Support representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.The ideal candidate will possess excellent communication skills, be...
-
Airport Customer Support Specialist
2 weeks ago
Seattle, Washington, United States PrimeFlight Aviation Services Full timeAbout Us">We perform a wide range of airport support services globally on behalf of commercial airlines. Our teams focus on maintaining a positive working environment and treating all team members with respect. With more than 200 locations across the world, we offer opportunities for career progression.">Salary">The estimated salary for this position is...
-
High End Hair Styling Expert
5 days ago
Seattle, Washington, United States ActionLink Full timeCompany Overview">ActionLink is a leading provider of innovative hair styling tools, committed to empowering individuals with exceptional personal care solutions.About the Role">We are seeking a highly skilled and experienced Hair Styling Expert to join our team. As a key ambassador for our brand, you will be responsible for delivering engaging...
-
Technical Support Representative
21 hours ago
Seattle, Washington, United States Labelmaster Full timeAbout LabelmasterAt Labelmaster, we're redefining the way hazardous materials are managed. Our mission is to make the world a safer place by providing innovative solutions for industries such as manufacturing, healthcare, and transportation. We're passionate about empowering our customers to navigate the complexities of dangerous goods with confidence.Job...