Insurance Processing Specialist I

3 weeks ago


Troy, Michigan, United States Proctor Loan Protector Full time
Job Title: Insurance Processing Specialist I

Job Summary:

We are seeking a highly skilled Insurance Processing Specialist I to join our team at Proctor Loan Protector. As an Insurance Processing Specialist I, you will be responsible for processing insurance documents and emails received with an emphasis on items that need special handling.

Key Responsibilities:

* Demonstrates an advanced level of insurance processing and is responsible for updating insurance information according to defined business rules.
* Understands all insurance document types and the lender placed processes.
* Follows procedures to ensure information is updated accurately and production and quality standards are reached.
* Manages dedicated client team email box to ensure all borrower, client and agent communications are addressed within the specified service level agreement.
* Corrects exceptions identified while working proactive reports and accurately reports exceptions to management.

Requirements:

* High School Diploma/GED
* Proficient with MS Office - Intermediate Outlook & Word
* Previous property insurance and or mortgage servicing experience
* Strong organizational and analytical skills
* Exceptional attention to detail
* Ability to prioritize workflow and work in a fast paced environment
* Customer service oriented
* Works well in a team environment

Preferred Qualifications:

* Associate's or Bachelor's degree in a business or financial related discipline
* Advanced Excel knowledge

Work Environment:

* Sedentary work. Ability to sit at a desk 7-8 hours per day.
* Worker not substantially exposed to adverse environmental conditions

Pay Range:

$17.00 - $17.00 Hourly

EEO Statement:

Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

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