Retail Associate

4 weeks ago


Montgomery, United States Sam's Club Full time
Member Experience Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Specialist. In this role, you will be responsible for ensuring members have a positive shopping experience by providing exceptional customer service and assisting with various tasks throughout the club.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist members with their purchases, including processing transactions and answering questions about products.
  • Help maintain a clean and organized shopping environment, including restocking shelves and retrieving carts.
  • Support the Club Pick Up Order Fulfillment process, ensuring that orders are accurately filled and ready for members to pick up.

Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.

What We Offer:
  • Competitive hourly rate.
  • Performance-based bonus awards.
  • Opportunities for career advancement.
  • A supportive and inclusive work environment.

About Sam's Club:
  • We are a membership-based warehouse club that offers a wide range of products and services to our members.
  • We are committed to providing exceptional customer service and creating a positive shopping experience for our members.
  • We offer a supportive and inclusive work environment, with opportunities for career advancement and professional growth.

How to Apply:
  • Visit our website to submit your application.
  • Attach your resume and a cover letter to your application.
  • Complete a brief online assessment to help us get to know you better.

Equal Employment Opportunity:
  • We are an equal opportunity employer and welcome applications from diverse candidates.
  • We are committed to creating a workplace that is inclusive and respectful of all employees.

Accommodations:
  • We offer reasonable accommodations to qualified individuals with disabilities.
  • Please contact us to discuss your accommodation needs.

Benefits:
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U:
  • We offer a company-paid education benefit program for full-time and part-time associates.
  • Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
  • Tuition, books, and fees are completely paid for by Walmart.

Eligibility Requirements:
  • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
  • Benefits are subject to change and may be subject to a specific plan or program terms.

Hourly Wage Range:
  • The hourly wage range for this position is $17.00 to $24.00.
  • The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional Compensation:
  • Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
  • Premiums may be based on schedule, facility, season, or specific work performed.


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