Retail Associate
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Specialist. In this role, you will be responsible for ensuring members have a positive shopping experience by providing exceptional customer service and assisting with various tasks throughout the club.
Key Responsibilities:
- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Assist members with their purchases, including processing transactions and answering questions about products.
- Help maintain a clean and organized shopping environment, including restocking shelves and retrieving carts.
- Support the Club Pick Up Order Fulfillment process, ensuring that orders are accurately filled and ready for members to pick up.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
What We Offer:
- Competitive hourly rate.
- Performance-based bonus awards.
- Opportunities for career advancement.
- A supportive and inclusive work environment.
About Sam's Club:
- We are a membership-based warehouse club that offers a wide range of products and services to our members.
- We are committed to providing exceptional customer service and creating a positive shopping experience for our members.
- We offer a supportive and inclusive work environment, with opportunities for career advancement and professional growth.
How to Apply:
- Visit our website to submit your application.
- Attach your resume and a cover letter to your application.
- Complete a brief online assessment to help us get to know you better.
Equal Employment Opportunity:
- We are an equal opportunity employer and welcome applications from diverse candidates.
- We are committed to creating a workplace that is inclusive and respectful of all employees.
Accommodations:
- We offer reasonable accommodations to qualified individuals with disabilities.
- Please contact us to discuss your accommodation needs.
Benefits:
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U:
- We offer a company-paid education benefit program for full-time and part-time associates.
- Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
- Tuition, books, and fees are completely paid for by Walmart.
Eligibility Requirements:
- Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
- Benefits are subject to change and may be subject to a specific plan or program terms.
Hourly Wage Range:
- The hourly wage range for this position is $17.00 to $24.00.
- The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional Compensation:
- Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
- Premiums may be based on schedule, facility, season, or specific work performed.
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