Help Desk Professional Columbia MO

1 week ago


Columbia, Missouri, United States Stephens College Full time
Job Overview

We are seeking a highly skilled Help Desk Professional to join our team at Stephens College in Columbia, MO. This is a full-time position that requires excellent technical support skills and the ability to work with faculty, staff, and students.

Responsibilities
  • Provide primary technical support for the Stephens College community, including troubleshooting hardware and software issues, managing user credentials, and assisting with documentation and knowledge base creation.
  • Schedule and implement equipment use, observe and advise students on equipment problems, install and maintain toner inventory, and provide training and support for various hardware and software systems.
  • Collaborate with the team to identify and resolve technical issues, develop procedures, and create a comprehensive knowledge base.
Requirements
  • An associate degree in information systems, computer science, or a related field, or equivalent work experience and certifications.
  • Strong interpersonal communication skills and experience with installation, maintenance, support, and troubleshooting of personal computers, printers, software, and other computer systems.
Estimated Salary Range

$45,000 - $60,000 per year, depending on experience.

About Us

Stephens College is a leader in women's education, providing innovative, experiential, and career-focused education across various disciplines. Our campus is located in Columbia, MO, a vibrant college town with a strong sense of community and a high quality of life.



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