Area Manager

4 weeks ago


Cleveland, Ohio, United States MasterCorp Full time
Job Summary

The Area Manager is responsible for overseeing the day-to-day field operations of assigned accounts. This role requires knowledge of commercial cleaning standards, processes, and protocols, as well as the ability to ensure MasterCorp Commercial Services' values and standards are met.


Key Responsibilities
  • Maintain staffing levels at each site to ensure timely completion of work with quality and according to labor budget.
  • Identify staff development and training needs, and ensure training occurs as needed.
  • Evaluate associates and coach them to ensure their success. If necessary, perform documented counseling with associates.
  • Follow proper procedures for reporting work-related injuries or incidents.
  • Train associates on technical and administrative duties.
  • Respond to and ensure completion of work requests, building inspection notes, and client requests.
  • Coordinate job scheduling and work assignments, set priorities as needed, and supervise the work of direct reports at existing accounts and new accounts.
  • Maintain records, prepare reports, and compose correspondence relative to the work.
  • Visit client sites consistently to ensure work is completed according to client contracts and MCS standards.
  • Control costs related to operations, including labor, supplies, equipment, and cell phones.
  • Maintain inventories of equipment and supplies, and place orders for assigned accounts within budget.

This role requires a strong understanding of commercial cleaning operations and the ability to lead a team to achieve high-quality results.


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