Salesforce Ecosystem Specialist
4 weeks ago
We are seeking a highly skilled Salesforce Administrator to join our team at Paradigm Life, a leading financial services company dedicated to empowering individuals with innovative wealth-building strategies.
As a Salesforce Administrator, you will be responsible for designing scalable, best-practice solutions tailored to business requirements, as well as refining and managing existing implementations.
The ideal candidate will possess in-depth knowledge of the Salesforce platform, excel in communication, and effectively translate complex technical details into clear, user-friendly documentation.
Key Responsibilities:
- Administer and manage user roles, licenses, permissions, sharing rules, connected apps, managed packages, and security settings.
- Design, implement, and maintain automation processes, with a focus on Salesforce Flows.
- Configure and manage Salesforce settings, including page layouts, record types, custom objects, approval processes, and custom fields.
- Oversee and manage sandbox environments.
- Develop and maintain reports and dashboards.
- Manage and optimize integrations with the Salesforce platform.
- Conduct data management to ensure high-quality data within Salesforce.
- Analyze business requirements to design and implement tailored Salesforce solutions.
- Perform routine system maintenance, including Health Check, Optimizer, Security Reviews, and Release Updates.
- Provide troubleshooting support and resolve user-reported issues.
- Develop and maintain comprehensive technical documentation.
Preferred Qualifications:
- Expertise in Sales Cloud, Service Cloud, and Financial Services Cloud.
- Proficiency in automation tools like Zapier, Flow, and Process Builder.
- Extensive experience in a highly customized Salesforce environment.
- Strong experience with Salesforce integrations, including Hubspot, Salesloft, Tableau, AWS, Zapier, and Calendly.
- Understanding of Apex Triggers, Classes, and Visualforce.
- Proficiency with Data Migration Tools such as Data Loader and Data Import Wizard.
- Previous experience in the Financial Services industry is a plus.
- Additional technical certifications in Salesforce and other SAAS or technical products is a plus.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Opportunities for professional development and career growth.
- Supportive and dynamic work environment.
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