Soccer Training Program Director
18 hours ago
At TOCA USA, we are passionate about empowering individuals and fostering a love for soccer. Our mission is to create an environment that inspires growth, learning, and fun for players of all ages and skill levels.
Salary and BenefitsWe offer a competitive salary with performance-based incentives, along with opportunities for professional development and growth within our organization. In addition, we provide a comprehensive benefits package, including health, vision, dental, 401K, and paid time off.
Job DescriptionCommunity Marketing & Sales Enablement (50% of role scope)
- Revenue Management: Monitor and manage the program budget, ensuring financial reports are up-to-date and accurate.
- Business Planning: Establish a monthly business plan to achieve session, client, and financial targets.
- Customer Retention: Utilize CSAT, NPS, Referrals, and Birdeye Reviews to retain and grow the existing client base.
- Growth Strategy: Contribute to positive YOY and month-over-month growth of the program through community partnerships and cross-promotions.
Operational Excellence (25% of role scope)
- Session Quality: Commit to servicing a minimum of 10 Free Kick Off sessions weekly, maintaining high-quality standards.
- Player Development: Introduce Baseline Session Data for effective conversion and long-term player development.
- Facility Maintenance: Maintain a clean and clutter-free facility, upholding our service commitment to a visually appealing environment.
Leadership & Team Development (25% of role scope)
- Staff Recruitment: Recruit, train, and supervise Head Coach and Trainers, ensuring they embody our core values.
- Team Engagement: Provide ongoing support, feedback, and professional development opportunities to staff, fostering a positive team culture.
Qualifications & Experience:
- Soccer Expertise: Possess a USSF, CSA, or UEFA licensed coach certification (minimum D level) and 3+ years of coaching experience in youth, collegiate, or professional soccer.
- Education: Hold a Bachelor's degree in Business Administration, Management, or equivalent experience.
- Leadership Skills: Demonstrate strong organizational and scheduling abilities, excellent interpersonal and communication skills, and the ability to work cooperatively with different personality types.
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