Crisis Care Navigator

1 week ago


Asheville, North Carolina, United States Crossnore Communities for Children Full time

We are seeking a Crisis Care Navigator to join our team at Crossnore Communities for Children. The estimated salary for this role is $65,000 - $85,000 per year.

About the Role

The Crisis Care Navigator will oversee a caseload of 30 to 129 clients (ages 3-21), delivering whole-person care tailored to behavioral, physical, and support system needs. This includes comprehensive assessments, individualized care plans, multidisciplinary team coordination, and emergency support services.

The ideal candidate will have a Bachelor's degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, or licensure as a registered nurse (RN). Qualified Mental Health Professional credential is required, which consists of:

  • Master's degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families;
  • Bachelor's degree in a human services field and two years' experience with the current population;
  • Bachelor's degree in a non-human services field and four years' experience with the current population.
Key Responsibilities
  1. Case Management: Oversee a caseload of 30 to 129 clients (ages 3-21), delivering whole-person care tailored to behavioral, physical, and support system needs.
  2. Comprehensive Assessment: Complete and update assessments covering health, functional needs, risk factors, and personal goals.
  3. Care Plan Development: Create individualized, person-centered care plans for each member, incorporating input from family members and professionals.
  4. Multidisciplinary Team Coordination: Organize and lead a care team of specialists, including medical and mental health providers, to address each member's needs.
  5. 24/7 Emergency Support: Arrange for round-the-clock support for members' emergency needs, ensuring consistent access to care.

This is a full-time exempt position with a reduced schedule of 30 or 32 hours/week. If you're driven to make a real impact in a supportive environment, this role offers the chance to bring that vision to life. Our Sanctuary Model provides a foundation for holistic wellness, addressing behavioral, physical, and social needs through trauma-informed practices.



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