Front Office Manager
4 weeks ago
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at Mammoth Mountain, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?
More about the benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
A little about this position:
- Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle.
- Responsible for financial, employee, and guest service goals of the department.
- Four-year college degree preferred.
- Minimum of 2 years' Hospitality supervisory experience required, with management experience in the hotel industry preferred
- Experience in a Mountain and/or Destination Resort hotel preferred
- Strong written and verbal skills required
- Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
- Strong work ethic.
- Ability to effectively communicate to guests, employees, and management.
- Ability to perform under pressure and with deadlines.
- Ability to solve problems using common sense and hotel policy.
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