Sales and Service Leader

5 days ago


Birmingham, Alabama, United States Macy's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Selling and Support Captain at Macy's Riverchase Galleria. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and promoting a positive store experience.

Key Responsibilities
  • Provide fast and friendly service to customers, ensuring a positive shopping experience
  • Lead colleagues in the execution of sales and customer service initiatives
  • Role model and promote Macy's values, including diversity, inclusion, and respect
  • Meet with People Leaders to plan and monitor store activities, ensuring seamless execution of sales and customer service strategies
  • Perform store opening and closing procedures, including accessing alarm systems and settling registers
Requirements
  • 1-2 years of direct retail experience preferred
  • High school diploma or equivalent
  • Flexible availability, including days, evenings, weekends, and holidays
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
What We Offer
  • A competitive salary and performance-based incentives
  • A comprehensive benefits package, including medical, dental, vision, and retirement plans
  • Opportunities for career growth and advancement
  • A fun and inclusive work environment
About Macy's

Macy's is a leading retail company committed to creating a brighter future for our customers, colleagues, and communities. We are dedicated to delivering exceptional customer service, promoting diversity and inclusion, and driving sales growth through innovative strategies and initiatives.



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