Workflow Design Manager

3 weeks ago

Boston, Massachusetts, United States Holland & Knight Full time

We are a law firm that values innovation and excellence in our work. Our team is dedicated to delivering exceptional results and exceeding client expectations.


Job Summary:


The Workflow Design Manager plays a critical role in our firm's success by designing and implementing efficient workflows and solutions that meet the needs of our clients and internal stakeholders.

This position requires a subject matter expert who can work closely with our clients, stakeholders, and software development team to build innovative and cost-effective workflows.

The ideal candidate will have a deep understanding of the legal process and technology, including HighQ, Contract Express, QuickBase, and other innovative tools.


Key Responsibilities:


Provide consulting on workflow identification, optimization, and implementation strategy for litigation and transactional matters.

Maintain advanced knowledge of available technologies to advise legal teams on innovative and creative use of technology.

Act as a subject matter expert on project planning, scope management, and status reporting.

Work with litigation and transactional practice group leaders, attorneys, business managers, and clients to ensure maximum productivity of legal personnel with appropriate use of Workflow Design solutions.

Lead pre- and post-project analysis to discover and reduce workflow inefficiencies and obstacles, and identify, design, and apply quality control processes and improvements.

Promote, implement, and amplify Workflow Design & Automation services across all offices in support of the firm's strategic vision.


Requirements:


Excellent communication, written and oral, and interpersonal skills with the ability to manage relations at various levels and interface with clients, technology personnel, and legal teams.

Well-developed and sophisticated analytical and problem-solving skills.

Bachelor's Degree required.

5-7 years of experience within a large law firm environment.

Expert-level knowledge of the legal process and technology.

Creative and pioneering thinking.

Collaborative work ethic and process-oriented mindset.

Poise and patience under pressure; ability to manage multiple projects simultaneously.

Superb time management, judgment, and decision-making.

Customer and service-oriented perspective.


Preferred Qualifications:


JD is preferred but not required.


Physical Requirements:


Ability to sit or stand for extended periods of time.

Moderate or advanced keyboard usage.


Location:


This position may be filled in the District of Columbia, New York, Colorado, or California.

In accordance with the District of Columbia Wage Transparency Law, New York State Pay Transparency Law, New York City Human Rights Law, the Colorado Equal Pay Act, and the California Pay Transparency Law, the pay range for this position in the District of Columbia is $121,600 - $182,400/year, New York State is $105,800 - $190,300/year, in New York City is $126,900- $190,300/year, in Colorado is $111,000-$166,600/year, and in California is $121,600 - $198,400/year.

These ranges are specific to these locations and may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience.


Benefits:


Our firm offers a comprehensive benefits package that includes generous paid time off, eleven paid holidays per year, time off for bereavement or jury duty, paid leave for new parents, comprehensive medical, dental, and vision plans, life and AD&D insurance, short and long-term disability insurance, tax-advantaged accounts for health care expenses, FSA or HSA, FSA for dependent care, supplemental AFLAC policies for medical care, excess liability coverage, health advocacy services, behavioral health and counseling resources for all family members, 401(k), profit sharing, pre-tax transit and parking program, backup care for children and adults, senior care planning support, and resources for individuals with developmental disabilities and their caregivers.

Benefits may vary by position and office.


Equal Opportunity Employer:


Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file.

Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.

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