Client Advisor

3 weeks ago


Santa Monica, California, United States VinFast Full time
Job Summary

The Client Advisor is a key member of the VinFast retail sales team, responsible for providing exceptional client experiences and driving sales of our innovative electric vehicles. As a Client Advisor, you will be the primary point of contact for clients, guiding them through the sales process and ensuring a seamless and enjoyable experience.

Key Responsibilities
  • Represent the VinFast brand and values in all client interactions, demonstrating a deep passion for electric vehicles and a commitment to customer satisfaction.
  • Engage with clients and fellow team members in a collaborative and client-centric environment, working together to achieve sales goals and exceed client expectations.
  • Continuously develop expertise in VinFast products and services, staying up-to-date on the latest features and functionality to provide informed and personalized recommendations to clients.
  • Manage the sales pipeline, tracking client interactions and sales activity to ensure a smooth and efficient sales process.
  • Collaborate with other functional areas, such as Service and Inside Sales, to ensure a seamless client experience and drive sales growth.

Requirements
  • Bachelor's degree preferred, with a minimum of 1 year of experience in retail, client services, or sales.
  • Proven track record of managing a sales pipeline and achieving sales goals, with experience in CRM applications and lead management software.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • High level of attention to detail and organization, with the ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Valid driver's license and 2 years of driving experience, with a clean driving record.
  • Ability to obtain and maintain a DMV Vehicle Salesperson License.

About VinFast

VinFast is a driving force in the global smart electric vehicle revolution, committed to creating a sustainable future for everyone. With a strong focus on innovation and customer satisfaction, we are seeking a talented and motivated Client Advisor to join our retail sales team. If you are passionate about electric vehicles and committed to delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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